PiShop Inc. — Local services in Pennsville Township

Customer Service Wars Benefit Everyone - update!

Only in the big retailer space (Amazon vs Walmart...)? Don't bet on it!!

Two recent instances:

1. got a weird, spammish and phishish looking email - apparently from my fave Android stock trading app: Public

Took a few minutes to write them a nice note asking them to formalize such mailing because the message that I got was so suspicious looking.

Very quickly, they responded:

Thanks - we are working on it

And

here is done free stock to say Thanks in a meaningful way.

Who else does this? No one at all, ever in my 50+ years of being "online". Before you young'ns go non-linear on me...

Yes there WAS internetworking long before there was The tcp/ip Internet!!! 😁☺️

2. Building out one of my crypto mining farms with cheap, little Raspberry machines...

Supplier apologized profusely that they were out of the white colored monitor that I ordered and suggested a black one since the white one would be out of stock for some weeks. I said SURE! And, I asked them to ship it express, COD for the freight!

Their response:

On 3/10/21 12:55 PM, PiShop.us - Support wrote: Certainly Ray, we've changed your order to the black version. I've set FedEx 2Day at our expense, is that an acceptable delivery option? FedEx Express COD would be $43.

The $43 that they ate through not fault of their own is $9 more than the cost of the...

This company has no issue limiting your orders in the name of "being fair and sharing inventory" but at the same time has no issue listing little to no boards by themselves at the pricing set by Raspberry Pi foundation. Instead they bundle their boards with extremely cheap and low grade parts worth a few dollars if not pennies to charge you nearly triple the price you would pay for the boards alone. This company isn't about being "fair" - it's about making as much profit as they possibly can while trying to appear "fair". With a comical limitation policy that changes on the whim. They have no desire to develop a long term relationship with their customer, but instead more concerned about taking as much as they can from your wallet and short...

Is there a ZERO star option? Bought a defective touchscreen and they want ME to get in contact with the manufacturer, BEFORE they exchange or return the product?! What a joke, typical corporate America... Thanks for nothing PiShop! Inspection stamp is for what exactly?!

Edit (same day) many emails later and PiShop is sending a replacement; an odd and frustrating process, but I'm satisfied with the...