This is a lengthy one. It took me at least a month to compose myself to write this review because I want it to be thorough and without the emotion of loss, grief, and anger.
There are uninformed, reckless, and untrained people in this foundation, Ms Lisa is not one of them. She is the sweetest, and you can tell she's passionate about what she does. A very pure and kind heart. She truly brightens my day and has been a shoulder to cry on. Thank you, and I appreciate you!
So, Rules of adoption states you have to bring the adoptee back to get fixed, We acknowledged and adopted this beautiful 2y/o Female tabby Charm alongside twin Male ginger kittens, and they instantly became a family. She bonded with them and nursed them, it was heavenly to watch happen.
Then mama Charm went into heat pretty quick, so we called the foundation because at first we thought she was missing her kittens or something sentimental but they told us she was in heat. And we are first time female cat owners so we laughed when we found out that's what it was. We then asked how long heat lasts and the receptionist told us it'll never go away until she has kittens.
Misinformation #1.
I questioned it but took the word of someone who's job it is to care for animals. We then asked what we should do because her appointment to get fixed was a week away, and is it better sooner or later and she said sooner (middle of her heat cylcle).
Misinformation #2.
Google tells you right away not to do it, unfortunately once again, I listened to the 'specialist'.
Fast farward to the day of surgery, we asked again while at the front desk, 'are you sure this is OK?' yes yes it's fine, the receptionist said. And so we sent Charm off.
We went back later that day only for them to tell us to come back the next day, that they would keep her overnight to monitor in a warm box and either take her home (this is the words of the lady vet who's always there) or have someone watch her over night. So we went to say hi to Charm, little did we know that was actually our goodbye. She was looking rough, stiff, cold, the box was not heated, and she just had a small towel. No blanket, nothing. Hard cold cage.
The next day, we got the news poor charm didn't make it. We picked her up and brought her home so we could say our final goodbye. She's laying peacefully, and has a beautiful rose bush growing above her that gets lots of sun.
This could have all been avoided though, we lost a good companion for nothing! Heartbreaking!
It's one thing for us to be uneducated about female cats, but why is a foundation who helps animals, giving false information to patrons?
OK even if the receptionists are uneducated as well, why is a medical professional accepting animals in heat for such a complicated surgery? This is not right! What's worse is the male surgeon that operated on Charm called us all jolly like giving us hope only to tell us she passed. Gut wrenching!
So people, please learn from our mistake and DO NOT fix your fur baby in heat. The risk is exponential, and not worth it. I won't get into details but if you want to educate yourselves further, Google will tell you why...
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