Dash Forward — Local services in Picayune

I was shocked to see the under 3 stars in reviews and realized we as customers need to do better. I know for a fact I’m not the only one who thinks Dash is phenomenal! If anything they deserve more stars for putting up with me as a customer. I’ve never had a problem with any of my items purchased and I truly feel that if there was a problem with anything they would go out of their way to fix it. We can’t let one disgruntled customer set the bar on Google reviews. If her shoes weren’t replaced I promise there had to be a good reason. Clearly “Karen” isn’t a very nice person to begin with. Idk just my thoughts. You guys are great keep doing...

I dropped off 4 bags to be monogrammed. It took longer than they said it would. I also received a message asking if they could cut the pocket since it had been sewed. They wanted me to still be able to use the pocket. I was given the option to exchange the bag for one of less value. I was not given the option of a refund. It was my first and last time to use them. It's too bad since they're local. Guess I'll have to order...

If I could give 0 stars, I would. It’s been 27 days since I made my order and still have not received it. Lack of customer service is ridiculous. I ordered a Valentine’s item WELL in advance and won’t even be able to get use out of it. I’ve reached out multiple times with empty promises of my order going to be sent out, but no explanation or apology for why it’s...