Horrible Horrible Horrible did not think it would be from reviews but it was. First of all ordered chair on 12/4/24 and paid in full received on 2/13/25 was told 6-8 weeks. Next they had a 10% of Sale around Christmas time asked if we could get that discount and where told no. Told them we would like to just cancel chair ( We found same chair on Lazyboy.com for $600 cheaper) they said there would be a 20% restocking fee ( No where did it say that in the store) DO NOT BUY A CHAIR THERE THEY ARE CHEAPER ON LINE AND THERE WHERE OPTIONS ON CHAIR WE DIDNT KNOW WE COULD GET!!! And Miriam was not very helpful and very hard to deal with it might be better getting your teeth pulled. Overall BAD thinking about getting of the BBB was so bad. I warned you if you go. They did give us a 5% discount to be fair but could save...
Read moreGood thing there's not a quarter star. Ordered a run of the mill lazy boy chair nothing fancy on 2-28-2025. Was told it'd be in in 6-8 weeks we are at almost 13 weeks and got a call that it should be in next week. I stopped twice and was told there was no way for them to find out shipping date. Never offered any money back or to cancel my order. Customer service (if that's what ya wanna call it) was horrible it was like prying screws out of a board. I would not recommend going here unless you wanna wait forever to get what you ordered. It's sad I live approximately 3 miles away and thought I'd buy local but I would've been better off going somewhere else. Good luck in...
Read moreDefinitely the best place to buy Lay-Z-Boy furniture! We had a great experience buying several pieces...
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