Turner's Budget Furniture — Local services in Pine Park

I've purchased a few items over time at this location. People are friendly and helpful. Stock is decent. My issue? If you say you're going to do something, do it. We purchased a couple of counter stools in December. When they called that they were in, we went to pick them up and they were the wrong ones (white instead of black). They reordered them to get the right ones (we were the second customer that day that this happened to) so had to wait another few weeks for them to arrive, they noted by the end of the month (January). We got a call from the store manager (who happens to live not too far away from us) and told us that when they came in, Turner would assemble them, and he would deliver them to us personally. Well, the stools came in and we were called that they had them. I mentioned about my conversation with store manager, and they confirmed with the manager. Never got a call back or delivery. Fast forward to the end of February, we had to go pick them up, and we still have to assemble them ourselves. The reason for the 3 stars in...

I had furniture delivered from Turner and was happy with the furniture, but after they left I noticed that they damaged my front door ( which I never complained about) and also a large section of the concrete in my driveway was broke off from the moving truck, I informed them of this and was told by Jackie the delivery manager that they would take care of it. She asked if the driver asked permission if they could backup into my driveway, I told her no they just did it. She requested a quote to be sent and I did that. I have been told over and over again that they will repair the driveway but they just keep blowing me off. I would not buy from this business ever again and I would encourage anyone thinking of buying from them to really reconsider, because if they damage anything of your they will not repair, replace, or fix it, they will only say they will and then just keep blowing you off. To me if you are a respectable business then you will do not only what is right, but also when you agree to repair something that your employees...

Although we have a Turner’s in Albany, we drove to Thomasville, since they have a larger store with more of a selection. Jessica made this the easiest furniture purchase we’ve ever made! She helped us special order an item we had our hearts on, matching it to the set we chose. She gave more details on the furniture, such as measurement options, coils inside the cushions, cushions that could be flipped, and electric vs manual recliners. After mentioning that we’ve had issues with delivery men at other stores, she explained that customers complete surveys on their delivery staff, often affecting their pay. The prices were great, as well. They truly were discounted prices on end-of-year merchandise. We honestly didn’t think our needs would be met at the Budget store, but they were. I will do business...