Paterson Field House — Local services in Pittsfield

Awful customer service.. charged my card wrong.. then instead of refunding me first charged it again.. called the supervisor, he apologized for the way is was handled but that’s it’s, told me just to wait for the refund , after being charged again?’ Huh ??. I asked for it All to be refunded and that reply- well that would be nice customer service but I will have to “think about it “ meanwhile -I’m am still waiting to be be refunded !!!! All this for 2 hrs at a crowded pool! Watch your records of payments...

Superb. User friendly, efficient and well organized. Congratulations to all involved in making this a truly wonderful 💓 experience. Keep up the great work Charles...

Management is awesome and values fairness to employees, students, and community members alike. Cheap prices and no locking you into memberships....