They are a sorry company. I hate I have no choice but to use them. I paid on my electric bill May 20th $200 while working and had no bill in front of me to see what the complete total was I needed to pay. I was $45 off what I should have paid and now they are making pay another $248 by June 7th because of the $45 I should have paid with the payment I made May 20th. Just greedy people . Knowing we are all out here struggling. They are sorry and I will be reaching out to some one higher up on the chain about them and how they are treating people. Horrible, Horrible people. Pocola Arkansas Valley Electric company is just nasty to...
Read moreI'm honestly shocked by any bad reviews. I've used them over 7 years and have never had a bad experience. They work hard to restore electric ASAP if it goes down, the ladies in the office and office manager are always nice. WAVE internet is amazing. No issues at all. In fact, when they changed their billing for WAVE my internet was several months past due as I had been on autopay and hadn't seen the change, no disconnect for months and were super nice and understanding when I called to pay in full and...
Read moreMoving into a new place and trying to get set up with never having done this before was overwhelming, Russell was in communication with me many times, told me every step what was next and what I needed to do all I'm between the rains.. the guys came out and set my poles quickly and I can barely tell they were there. The lady at the office front desk was very nice and...
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