Daisy — Local services in Pompano Beach

We are super happy with the AV and digital tech system installed in our home by FPA. Our initial consultation with them was over a year ago. The installation came at the end of an alteration to a home with lots of stops, starts, and delays (contractor drama to put it mildly).

There was very little back and forth from the moment we received our proposal from FPA. They were very cognizant of our needs and didn’t try to oversell. Their expertise during our consult chat guided us towards a good solution to our needs.

FPA was super patient with us during the many delays to our home alteration. Their installation was professional, speedy, and neat. After we were done with our contractor we were happy to have this installation be a pleasant and stress-free experience.

Lastly FPA followed-up with us a few times after installation just to make sure we were able to use our new system to its full potential.

Would I use them...

Had a surveillance system installed February, 2017. Within a few months, one of the cameras failed. Two attempts to repair in the spring failed. Next appointment due to scheduling was in October and was told by the technician the camera was almost too hot to touch. Notwithstanding, a new camera was installed in late October. 1st Priority wanted to charge $125 for the service call to fix a camera that had failed shortly after the install, and which two prior attempts also failed. After discussion, 1st Priority waived the service charge. Now, less than 2 months later, the same camera failed. 1st Priority wants to charge to fix it. Not going to happen. After 3 failed attempts to fix something that hasn't worked since shortly after the install, I will find another installer, fix the problem and deal with this company in...

Our office has been looking at expanding, but the rate limiting step has always been our network. It was installed patchwork as the office grew, and every team that was brought on over promised and under delivered. With this previous experience, we were very cautious in who we brought on. We interviewed several different companies who, once again, promised it all and yet were nebulous when it came to details. First priority was drastically different. They provided a concise plan, addressed all of our concerns and were willing to work with our busy schedule.

To say they over-delivered would be an understatement. They took our patchwork hardware and created a custom rack with upgraded hardware that gave us new capabilities we previously did not have. More importantly it was built with capabilities for easy expansion....