I bought 3 end tables. Mary Jane helped us with our purchase. She was very helpful. We looked at a dinning room set. She was also very helpful with figuring out what we wanted. She said we could get almost anything we wanted made, Also gave some very good advise. We were super pleased. We did shop around. Knew exactly what we wanted. Went back to the store on a Sunday. Spoke to an older gentleman. He told us we couldn’t get what we were describing. He also told us that he would be the one making any table. That was totally different That what Mary Jane had told us. He also said it would be very expensive and treated us like we couldn’t afford it. Wanted to buy local. We ended up buying from a store in Authur IL. Can’t wait for it to be finished and delivered. Shopped the end of January so it’s been...
Read moreI've never encountered such blatant disrespect before. The salesperson we met was incredibly patronizing. My wife and I entered the store well-informed about the prices of patio furniture and fully prepared to make a substantial purchase. However, we were greeted with unnecessary warnings about the high costs, with remarks like "be careful, this can be quite pricey" and "these pieces can easily reach $7,000." Furthermore, when I inquired about different color options, I faced even more obstruction. On the bright side, by the time I reach my late 60s, I'll be enjoying retirement instead of selling furniture to people who are younger and financially more secure than I would be...
Read moreI have never felt more disappointed and insulted as a customer. I referenced a competitor of theirs I have purchased from in the past and was told all sorts of horrible things about them. When I described what I was hoping to find, the salesman said, "That would be a custom job." I hoped he would explain how I could obtain something like it. Instead, he remarked (quite obnoxiously) that "you can't get the Amish to make custom pieces." I told him I was raised near an Amish community and am familiar with Amish craftsmen who are happy to provide custom pieces. His response was "Yeah, good luck with that."...
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