AGUP Equipment — Local services in Poplarville

I bought a brand new zero turn lawn mower from them a year ago and it has been in the shop more than it’s been at my house. The deck belt keeps breaking I’ve had to bring it up there 4 times for the same issue and it’s no closer to being fixed than it was the first time I brought it up there. Was told they were going to order a new deck to put on but ended up sending to another location to have them try to fix it without letting me know. Brought it back and the belt broke again. I’ve been extremely patient during this process and even sent people to John Deere as customers. But even after explaining this situation to the regional manager and service manager it hasn’t gotten anywhere. I have been paying on a lawn mower I can’t even use and then having to pay someone to mow my yard on top of that. If your in the poplarville area try anywhere...

Since they were a local business just starting I decided to give them a try . I have a large farm with multiple John Deere tractors and equipment . I can honestly say the service Dept is absolutely terrible . There is no communication , do not trouble shoot things well , and overall a bad experience . I will go back to my other company , I would rather drive 100 miles then to deal with this place . They may be good for a lawn mower but not...

I have had my lawn mower in for service numerous times. No communication. Have to keep calling to see if it is ready. Majority of time no one answers the phone. Leave message...