You'll want to go with Kelly's Plumbers for your plumbing needs! I can't praise them enough! I contacted them early one morning, as soon as their business hours started, hoping for a same-day quote. I had already set up an appointment with another plumbing company for the next day. Not only did Kelly's Plumbers fit me into their schedule that day, but they also completed the repair. In my conversations with Geoffrey and Robert, both showed great care in making sure I received the appropriate service at a reasonable price. This stands out because the initial plumbing company I had lined up only offered me a costly permanent fix - rerouting my drain line, instead of clearing the clog that was causing the leak. To keep this review short, the other company's only solution was a pricey permanent fix, instead of offering an immediate fix for the current leak and then considering a long-term solution. The team from Kelly's Plumbers, Geoffrey and Nolan, identified a clog in my drain line as the source of the leak. They proposed clearing the clog as an immediate fix and then proposed a solution to prevent any future clogs from causing leaks in my attic walls. The other company never suggested clearing the clog. Working with Kelly's Plumbers not only saved me a considerable amount of money, they also earned a lifelong customer. I'm still amazed that they were able to quote and resolve my plumbing issue on the same day, without adding any extra fees like other companies do. I highly recommend their services in...
Read more10/10! I highly recommend working with Kelly's Plumbers. I had the pleasure of working with Nolan on a basement flood, and his service was truly outstanding! He showed up promptly when we called early in the morning and stayed until late to ensure he identified the cause of the leak and that everything was fixed correctly. He followed up afterward to check our satisfaction and answer any questions we had. He even shared his personal number, which made us feel very well cared for. He made sure to do everything right without cutting corners. Since Nolan was focused on fixing the leak, he recognized that addressing the issue was just part of the solution when dealing with floods. He recommended a trusted partner company for drying out the space and replacing the walls, and they provided a free quote the same day! Our home was a bit of a challenge because of its age and complicated plumbing, but he went the extra mile by making multiple trips to the supply store to find the right parts for our unique needs. Nolan took additional time to carefully chisel the concrete in our walls by hand instead of using a jackhammer, ensuring the repair looked great. He kept us updated with clear explanations of the issues and his repairs, which made us feel confident in his work and informed throughout the process. He also gave us his personal phone number for any future questions. Thank you for all your amazing work! I will definitely be reaching out for...
Read moreEver since my husband and I relocated to Port Neches, we've been consistently using this particular plumbing service. My husband has been quite unwell, but John (the dispatcher) has been tremendously supportive. He guided us in choosing the appropriate bathroom fixtures which have greatly benefitted us. Recently, we had a visit from Geoffrey who informed us of the need for a new kitchen faucet. The installation typically necessitates another appointment. However, given our current medical situation which demands spontaneous, 24-hour notice appointments, it's challenging for us to make additional scheduling commitments. Recognizing our predicament, John went above and beyond to ensure that Geoffrey could return on the same day to install the faucet - a move that is almost unheard of in this industry! We've had this plumbing service complete at least five jobs for us to date. Every plumber they've dispatched, including Geoffrey, has been exceptional. Geoffrey, particularly, was a consummate professional during his recent visit. He did a flawless job and left the kitchen immaculately clean. We're grateful to Geoffrey, John, all the plumbers we've had the pleasure of working with, and the entire team for consistently delivering such outstanding,...
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