Came to them initially and they took a look at the giant hole in my roof where my sunroof used to be on my 2010 Lincoln MKS. After a look over from both Travis and Darrell they did indeed verify that it went to shit and needed a full replacement. They were very helpful in the first diagnostic which I was able to get covered by insurance with again a little help from Travis from helping with information. Once I got that setup and going with insurance they had it in route for the full assembly to be sent over to these great guys over in prior lake. However, unbenounced to us, insurance forgot the motors for my sunroof but in fact Travis took the time to call in a handful of times just to make sure I was going to be receiving everything they told me I would and in the end just a week later we finally got all the parts needed. Once I came back for another time they greeted me once again with warm welcomes and excitement for not only being able to have access to the job now, but to feel and see the finished product along with me. Job was in a timely matter filled with experience. Despite being an hour away from myself, I can see this shop being the future of all my upholstery needs. Thanks again, Travis...
Read moreFor any husbands who have wives with Jeep Wranglers, you know you rate a close 2nd in their hearts! So imagine if the husband is hauling some wood back from Home Depot and slides it up front on the center console arm and creates a hole. Not ideal. We looked for covers to put over it but they were on the cheesy side. I drive by Crystal Lake Upholstery everyday as it is walking distance from our house so I thought I would go over and get an estimate. Unfortunately they were closed at the time but there was a note to say call Daryl along with a number. Daryl answered immediately and I told him the story. He said take a picture and text it to him. He immediately got back to me with a very fair price. A couple of days later I dropped it off, he said he could turn it around in 2 days, which he did. It looks absolutely brand new again. Because of the wonderful work Daryl did, at a fair price, I am back in my wife’s good graces!...
Read moreThis place is FANTASTIC!!! It’s a family shop run with the highest level of professionalism. I love supporting local businesses! I wanted to surprise my girlfriend with some heated seats for this winter and I chose this shop. Daryl and Travis were able to squeeze me into their schedule during this busy season. The turnaround time was unbelievable, same day drop off / pickup too! They even returned me the car in better shape than I dropped it off in. Such a reasonable price for the high level of quality and detail! I will be a customer for life. Thank you...
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