Lake Ridge Apartments — Local services in Prior Lake

Any other apartment is a better choice than Lake Ridge. The manager (RP) has no clue how to manage a property. She plasters childish notes in the elevators all the time about one new rule or another, took her months to hire someone to clean the garages after letting the dirt turn to mud it was so bad, and then the cheap company she got did a terrible job, same with the window cleaner - she told us our decks and windows would be power washed, instead a single person showed up with a bucket and a squeegee. Literally. She never gives a straight answer, takes days to return emails, and has not the first idea about customer support. Peak Management is the company that employs such stellar people. The company completely ruined a really nice community when it bought the apartments. Every single aspect of the quality plummeted. Less frequent cleaning of buildings, maintenance of property, including grass, garages, common areas, rotten service from the 1/2 dozen different managers they went through in less than a year, higher prices, new charges, etc. Every single person at the apartment...

I have been a resident for almost two years at this property and have nothing but good experience from the previous management to the new management that has even exceeded my expectations. I would like to give a personal shout out to the team headed by Misty, Louise, Bao and Cindy. They have been so welcoming at all times with a smile on their faces. Whenever I have issues at my apartment that needed to be addressed, big or small, the maintenance always shows up promptly.

From the hallway, to the stairwell, as well as the communal restroom along with lobby in my building, it always smells fresh and clean regardless of the weather. The underground parking is always kept cleaned - the trash along with the recyclable are picked up 3x a week which is important since the pandemic outbreak.

Overall, Lake Ridge is a remarkable property with an oversize balcony that allows you to appreciate the open...

Lake Ridge was one of the best apartments we have ever lived in! If it weren’t for moving closer to work, we would still be there. When we moved in, the apartment was spotless and sparkling clean, which is unlike all other apartments I’ve moved into. They even had a little gift basket for us when we moved in! The rent is a reasonable price for the amenities, space, and location. The walls are also very sound proof; we never heard our neighbors through them. Reinanda always answered any questions I had quickly and thoroughly. Curt was also very respectful and a great help. When we moved out, he even offered us one of his carts to help move boxes.

The community here is also wonderful. I worked night shift so I didn’t always get to see everyone, but my wife grew to know some of our neighbors and be very friendly. There were several community-based areas to lounge in and community events planned for...