CNC Tools — Local services in Progreso Lakes

BUYER BEWARE

I had purchased several previous products from CNC Tools. Recently purchased a replacement board that matched the exact p/n from manufacturer. Put in my machine, and did not work. Further machine took off without being prompted, thankfully no damage was done to machine or operator hurt. When confronting technical support, customer service (Linda G), and Robert, no accountability was taken, further blaming me. (See attached) Zero reparations for four down days, or faulty board. Was able to source from another vendor and plugged into machine working perfectly. If possible source products...

We recently ordered a rebuilt motherboard from CNC Tools and were thoroughly impressed with their professionalism and attention to detail. The product was well-packaged, arrived quickly, and performed exactly as expected. It’s clear they take pride in the quality of their components and customer experience.

Their communication throughout the process was excellent—prompt, courteous, and helpful. It’s refreshing to work with a company that combines technical expertise with genuine customer care.

Highly recommended for anyone looking for reliable parts and top-tier service. CNC Tools has definitely...

If I could leave less than one star, I would. Purchased an item listed on their webpage as in-stock with expedited shipping options available. After purchase, I was informed there would be a 7-10 day lead-time, with an optional core exchange credit of $1,000. After two business days (Four days of downtime) I was told a core exchange was required, and was informed that my order would be canceled if I was unable to provide a core exchange. CNC Tools webpage contained misinformation that ended up costing four days of production - This is unacceptable in the...