One Plant Dispensary - Salinas — Local services in Prunedale

Elijah A provided horrible customer service right from the beginning of service . I had a product to exchange due to the flavor ,not working,tasting well and causing headaches. Mind you I am a regular , who purchases this product CONSTANTLY so I know when the product isn’t working properly or is off . I informed Elijah and he notified me that he was not able to do anything about it and that for me to come back later when manager is available since they were in a meeting when I asked to speak to one immediately after . I then discreetly grabbed my product and left . I composed myself and went back in since I felt I spent money on a product to be able to enjoy it and i wasn’t fulfilled. I went to check in window and asked to speak to manager and then was directed to Elijah A , so if he is your manager and representation of this business is not a good look for yall and might want some better customer service training...

• UPDATE: today was a great trip, they've revamped the store, and I'm so loving it. Haven't been in there for a good while, but the other dispensary in town has been sucking severely with absolutely no selection. Here I was like a kid in a literal candy store, so much selection, better prices and did I mention you can grab a basket and shop like a grocery store. It was the dopest thing ever! And the staff is super helpful answered all of my questions. They are my new #1 dispensary to go too. I absolutely loved it.

Anyssa was awesome she helped me find the products that I thought you stopped carrying and also pointed me in the right direction of some new ones, that I must say are pretty delish. Thank you doll! You are a total Rockstar! ❤ I love coming in here, because you can ask questions freely and the staff knows what to suggest, it's...

The customer service and ETA are the absolute worst. If you give a customer an ETA and are WAY passed your time. Then give them the respect and let them know. I ordered delivery last time and it took a total of about 12 hours to complete over the course of TWO days. The second day was supposed to be a "pre order and ready to go" still took them 8 hours to deliver.

Today, remembering how bad the delivery service is. I placed a PICK UP order at 10:15 am and now at 1245 still waiting for them to put my product in a bag and tell me to come pick it up. My ETA for pick up was 65-75 minutes. A full 60 minutes passed the ETA and not a single notification.

Was given ZERO compensation for anything on the previous order. Just a simple "I'm sorry" waiting to see what...