Simple. Worst service I never had. I paid my $25 booking fee well in advance. A short time later (maybe a week or two) I not only was asked to rearrange my booking day but suggested to go on a day later or a week later than what I was already booked on. I politely declined and restated that the Monday I'm scheduled for was my only available day. This should've been my first sign to cancel. But nay, I gave this highly rated salon another shot and stuck with the appointment. The morning of my appointment, the ringer on my phone goes off at 1AM from this same inconsiderate gal asking me yet again to change my appointment. She was going to be at the salon earlier and ASSumed I would be thrilled about coming in sooner too. This was my first experience and definitely my last. A word of advice to you: Aspire you will do for your time in business. Your thoughtless attempts to work around what fits your schedule instead of keeping my schedule in mind, this type of unprofessional behavior will be your downfall. Ambition is good but what you were doing was hassling me, not only once but yet another time in the middle of the night without giving it a second thought as to what I was doing or whom I was caring for on my end! You just cared to fit your needs. For a new client, you should be bending over backwards but you didn't, instead you were rude with your comments leaving a smiley or heart or some dumb emoticon as if that's supposed to make your behavior alright. This shows your arrogance. I'm glad I didn't waste any more of my valuable time on you or your salon. The $25 you refuse to refund me was well spent because you saved me from missing out on my dads final words while he was lying on his death bed and for that I thank you. I thank you for giving me the run-around and every...
Read moreWife booked an appointment weeks ago Paid the $25 booking fee
Direct message options given for times and one was accepted by both parties. (Got the screenshots )
Was then days later asked by owner to change the appointment time to a later date. Wife explained this was only time open for the services offered. Owner accepted.
At 1am today the owner decided to then change the appointment time. Which again was denied by the client due to schedule and already booked time with the owner.
Wife had to refuse the time they wanted her to arrive vs the time that was booked.
Refused a booking refund.
Paid a booking fee for an appointment then to canceled the appointment and...
Read moreThis salon is my go to salon forever! From the second you walk in the door you are greater with friendly faces there to make your day even better than it was before! They will make you feel like a princess and can I tell you the decor is beautiful 🤩🪴🌿 I would never recommend anyone other than the girls at this shop whether it is Mercedes for hair, Sarah for any of your esthetician needs, Alexis for her gorgeous henna work or any of your beauty needs they are here for you. I also use their tanning beds often and they have low rates for them that can’t be beat. You need to check them out! You...
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