Queen City Smoke & Vape Shop — Local services in Queen City

I don’t smoke and I’ve never used a vape in my life, so there this was all new to me ”buying this vape for my spouse” walked in asked the lady that was there how she was doing. Told her what I needed. Started to pay, apparently I didn’t push the green button hard enough. She popped off with an attitude “ if you didn’t hear the beep when pressing the green button you didn’t hit it hard enough” I told her sorry, she had rbf the whole time. Then it was time to make sure the product worked. I asked her how do you use this because I do NOT smoke. She told me to open the box I was trying to undo the top. She ripped the packing from my hand and aggressively pushed down all the box where it was easier to open she handed it back to me. I got the vape out and asked her what to do next on checking the product. You could just tell that she wanted me gone and she was just annoyed with me from the moment I walked in the door. I’ve been in customer service all my life and I know how to treat people. People have bad day and I get that, but the whole process of this experience was me feeling rushed and her just wanting me out of her hair. If you don’t like your job find a new job I wish I would’ve got her name all I could describe her as a, bigger white lady maybe in her 30’s. I hate to put peoples body types on the internet, but she was very unwelcoming and if she’s the manager, the place needs to find a new one. As someone who is new to all of this at least have a little bit more patience and not rushing them. there wasn’t a line, I was the only person in there. So what...

I was asked to try it b4 I leave. Like ure spose to. I checked my vape and it was messed up I had to pull really hard on same thing I been buying past month now. Soo I knew it was messed up. Girl and me waiting till manager got there whom acted like she didn't wanna exchange soo they plugged it in the broke one and opened a new1. Then wanted me to pick out the new 1 vrs the just charged one. I ended up buying both got home later to find one of them don't work at all. Y ask if ure vape work if ure gonna fight for...

My experience was awful the manager is not respecting others she is being controlling that store the way she wants to not the proper way like someone else says the price has changed you can't exchange something that's broke whether we broke it at home or not it should be able to be exchanged as expensive as it is be sure from one day to the next and far as the exchange goes that's not cool man you need some more friendlier manager if she doesn't like her job tell her to...