MARBLELIFE® of Raleigh — Local services in Raleigh

I recently moved into my new construction home and had various marble areas as well as grout sealing that needed to be done. I contacted Marblelife and Lawrence (the owner) was very responsive initially, and scheduled an estimate quickly. This was the 3rd estimate and the most expensive (almost double the cost) but I decided to go with this company regardless of price because I thought they would do the best job. Lawrence seemed professional at the time.

There were 2 technicians assigned to my home, 1 was much more professional than the other. The project took 2 days, since I have a larger home. At the end of day 1, they decided to store their equipment in one of my closets, on my new carpet without asking first. They asked my husband after they had already stored everything if it was okay. It really wasn't, but we didn't want them to have to move everything. They could have at least used a tarp to line the carpet first. The equipment scuffed up my walls, but they used the paint I provided to touchup the walls after. Not really a big deal. But no one would want dirty equipment stored on their brand new carpet.

After they completed my home, I noticed a very large white area on my walkway (see pics). I contacted Lawrence, who then sent one of the techs out to scrub it. I was told by the tech that sealant was spilled and it may take until next spring for it to be completely removed. The stain is still there today. They did admit to spilling the sealant, and the 1 tech was apologetic. Maybe if it would have been cleaned up immediately vs sitting for a few days, it wouldn't have been a problem.

There is also a small dent in my soaking tub from them standing in it and dropping their tools and equipment. Lawrence has still not followed up at all. No apology, not a word. The tech left after trying to remove the spilled sealant and we haven't heard from anyone since. I would have expected Lawrence to at least check in about the walkway. My husband and I have tried contacting him on numerous occasions through email and phone to have our walkway restored to its original condition and to fix our tub. We have not heard from Lawrence and we hired them back in December. It's really disappointing to have trusted this company, only for them to damage my new home and ghost...

We hired MarbleLife initially to smooth and polish a marble tile floor in our guest bath which had been badly scuffed during construction. They came out first to assess the damage, and gave an honest explanation of what they could fix and what they could not. (There were several tiles that were so badly scratched that they needed to be replaced altogether.) I appreciated the upfront honesty. After we had the severely scratched tiles replaced, MarbleLife came in to polish out the remaining scratches and the floor looked brand new when they were complete!

We were so happy with their work, in fact, that I asked them to assess several other areas in our house where we had natural stone and tile. Ultimately, we hired them a second time to seal all of our countertops throughout the house as well as our master bathroom floor and shower. They also fixed a large piece of our quartzite waterfall kitchen island that had chipped off. In a nutshell, when it comes to repairing and maintaining your natural stone surfaces, there’s nothing that MarbleLife can’t handle! (Or in the rare instance that they can’t, they will let you know up front.)

Communication and scheduling were a breeze throughout the project, and we will definitely use MarbleLife in the future for all of our natural...

MarbleLife did a great job on our floors! Maintenance of natural stone and Terrazzo floors is complex. Lawrence (owner of MarbleLife, Raleigh) helped us to understand what needed to be done for each type of floor. We opted to have a closet tested for the natural stone color enhancement process, and ultimately chose that for our stone floors. They are beautiful! Our white terrazzo floors also turned out great. We had one stain from the use of a latex-backed throw rug. Who knew that was a bad idea? Benito contacted the corporate technical support who ultimately advised us that it was unlikely the stain could be removed. We were pleased with the honesty here, that rather than move forward with a $450 stain removal process, without guarantee of success, they advised us not to try. We learned a lot about our floors, the products used to maintain them, and what to expect moving forward. Quame and Benito were very friendly and professional, and answered all our questions. They worked hard and left our home clean and neat. Lawrence touched base with us several times during the process, even while he was on vacation. While the job was expensive, high quality floors deserve the excellent care that...