HomeGoods — Local services in Reading

Visited this location during the week with a good friend of mine. Didn’t take long to notice that employees were either following us or following us with their eyes across the entire store. At first, I did not realize it. Until I was scouring the store, turning my head like it was on a swivel- looking for certain colors/decor for my new apt. That was when I saw an employee staring straight at me, watching me and continually turning around to check out what I was doing. I thought perhaps I was being paranoid. But NO. My friend approached me and shared the same feeling of being watched. I truly do not understand what makes two young women, suspicious. We came in empty handed and left the same way. All we did was walk around the store isles a bunch of times discussing colors and decor ideas. ??? This is unacceptable and extremely vile. We left the store without buying anything. Funny thing I just spent 300-400 dollars at the home goods in Braintree and they were the SWEETEST most HEPFUL people. Will not be returning and will be filing a complaint with corporate. I will mention I have a lighter complexion, my poor friend is very dark skinned and she got most of the eyeballing. Despicable place and despicable people. Let me ask you this, where do you think I would stuff all the wonderful decor? I came in with no purse and no pockets. Am I some sort of magician? Would I stuff it in a sleeve and it completely shift form and size? Very saddening that we couldn’t enjoy a day of shopping and left feeling belittled. Next time, I promise I will speak up. I will walk right up to the employee and ask them if they would like to hold my hand while I shop. If you’re bold enough to discriminate , be ready for a...

I drop in when I'm in the neighborhood. I like to browse the kitchen gadget aisles. Sometimes it's hit or miss with these gadgets. The idea is great but the technique and build lacks. The lasted dish scrubber I bought is a good example. Put the dish liquid in the stem of the scrubber but when you invert the scrubber to fill it, the liquid drains out of the top as you fill it...just put your finger over the hole, but the handle holds such a tiny amount of dish liquid. Oh well,...

The store itself is good, however the costumer service is terrible. I came in at around 8.55pm to shop around. Starting from 9pm and literally every 5 minutes the store associate announced that the store was going to close in 30/25/20/15/10 minutes. She followed me all the way in the store, giving me a look with expect me to leave the store. I like to enjoy late quiet shopping, but that lady made my shopping experience in this store unbearable. Please be more patient to...