Lanier Outdoor Equipment — Local services in Rest Haven

I tried using Lanier Outdoor Equipment for the first time during their Spring tune-up special. It was a super promotional tool with a great price (including PU/Del) that brought in a lot of new customers like me, I’m sure. Throughout the entire experience everyone was friendly, knowledgeable and seemed to actually care about the customer. I say that with gratitude after years of dealing with less than honorable small engine repair shops in the past.

Of special note, I called Lanier Outdoor Equipment recently regarding a problem with the emergency brake on my riding mower. Robert Earl Lord came by the house to pick it up and as I closed the garage door he rode it to the street for loading on his trailer. A couple of minutes later, Robert Earl was knocking on the door. He had fixed the problem and was giving the mower back to me! “No charge,” he said. Wow!

For all the right reasons, I highly recommend Lanier...

I first dealt with Danny at the Lawrenceville location. Rude abrasive not helpful. I then spoke with Leon in Buford. He said nothing was available I was looking for then tried upselling me. I was going to purchase from him but wanted to see the mower first. Commerce is closer to my home so I stopped by there. We were going to buy through Leon however when Bo in Commerce called Leon he said he had another buyer on the way so if we wanted it we had to quickly get the hour or so to Buford. Since the only mower was in Commerece we purchased it through Bo. I felt Leon had a high pressure tactic that was based on a lie. I have had 3 friends leave Lawrenceville and spend over 10 grand in other places due to the poor service. So when I give this score it is based on Commerce and Bo only the other locations were a...

Just bought a Ferris 48 inch zero turn and power washer and backpack sprayer and a trailer. The service I received from start to finish is unparalleled to any big box store selling equipment that they know nothing about. Breckyn and Mitch were a great help and explained all my options and how to operate a zero turn. I have only had lawn tractors previously. I got home and mowed my front and backyards in half the time and I am still learning how to proficiently operate. All in all an A+ experience. I highly recommend them. Do your shopping around and you will find they are right in line with the big box stores. But here you get service and parts and knowledge all in one place. Thank you all for the great...