My car was brought here by statefarm on the 27th of January. On the 30th my car was declared totaled and I got there within an hour of that being decided. Upon arrival I was informed my things were moved to my trunk due to their procedures but that my glove box should have been untouched. Upon seeing my car I immediately noticed my glovebox was open and empty. I found a bag in the trunk with my things and closed it realizing my license plate had already been removed which was also strange. After getting my plate back I began looking through the bag and realized half of my things were missing. When I attempted to find out where my things were the woman at the desk became hostile and blamed the tow company. The tow company did not touch my things and even offered security footage of where my car had been at prior to getting taken to copart. We only got cooperation whe. The statefarm agent called and the woman he spoke to said my things were likely thrown out. No offer to find my things, no replacement just thrown away. When I filed a police report I was informed this is not a one off incident with this location. Stop touching people's things if you can't be responsible with them. I had an item from a deceased relative that I cannot replace and now will never see again....
Read moreNot sure what the problem is with this location, have purchased a total of about 5 items from this location the first 4 great over all experience, even got in touch with this location when i was having issues at a different location and they put me in contact with people who could help, but my lastest experience with this location has not been so nice, I have no title for my recent purchase and keep getting the run around and the we will call you back answers, went in and looked at a couple new items and when i went to get keys they were the wrong keys, and nobody knew where the right keys were, which in turn worries me about how many other items have the wrong keys they are shipping out, and if i was to buy anything else if the right keys would even be with it, or if Id ever get a title. Overall not at all happy with my lastest purchase and not having a title for it, which seems to be a company wide thing as ive had this issue before with...
Read moreI don't call part is the worst place you can go to get any kind of cars they have the highest fees and the rudest people that work there it is not a very good place to go if you can don't buy a car there don't buy anything there stay away from there they are not very nice people you can be there all day long and have to walk in in the and sweat and just really be unhappy with everything that you did if you buy a car there sometimes it might even have a biohazard in it and they won't tell you sometimes the cars don't have titles and you can't get them because they have certificate of destructions in and center field of the destructions make you destroy the car and that's all you can do you can't keep it because it's an awful awful place when this place was invented somebody really thought maybe we can stick it to people in screw them in...
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