Absolutely awful and shady. Will harass you by phone and send delivery drivers to harass in person. Specifically, if you have the membership that still doesn't work. Today I just had it. Was at work and doing other errands, when I get a call from my mom saying that a stranger just went into my ROOM with my kids inside without our permission! Obviously, I called the cops because a stranger went in without my permission. They didn't let me know that someone was going there today. Otherwise I would make arrangements and my kids wouldn't be dealing with this situation. They would often start calling 10 days prior to due date. It also appears that I have been charged 2 late fees every month since beginning of contract and that my membership was a boogus. When you need that month grace they will use that against you! Original contracted due date was 15th of the month.....now shows 1st on both accounts. REALLY AVOID AT ALL COSTS!!!!! In the end I will end up paying about $5000 for about $2000 worth of...
   Read moreAbsolutely awful and shady. Will sign you for a ONE YEAR agreement to only find out a year in its for TWO (yes I should have looked closer). Will harass you by phone and send delivery drivers to harass in person. Specifically, I had been ignoring the irritating calls (my due date was still 5 days off), so there is such a hard pounding on the door that I answered it armed! When I open the door a very large man sticks a cell phone in face and says you need to talk to her!. Uh, NO. Like some mess out of a mafia movie! Often they would start calling 10 days prior to due date. It also appears now that I have been charged 2 late fees every month since beginning of contract. Original contracted due date was 23rd of the month.....now shows 15th on both accounts. REALLY AVOID AT ALL COSTS!!!!! In the end I will end up paying about $4000 for about $1000 worth of...
   Read moreThe manager Delores is great! Professional and kind. I could not say how amazing she is. Good at business. She is just the best
She is the best because She doesn't call people from her cell phone off company time to talk about a bill like her recent employees. She doesn't do that because it is an invasion of my privacy for you to use my cell number in your personal phone to talk about a bill after you are closed, and extreamly inappropriate. That is why there is a company phone. And if you dont want me to screen your calls, stop doing it to me. I don't care what my status is, my phone number is not for you to use out of that store. Not on a personal cell. Next time I get a cell phone call from anyone there I will be filing a complaint with corporate. Now I will absolutely hang up if it is...
   Read more