Copper Safe Storage — Local services in Ripley

Edit: I was given a credit on my unit to replace my lock that was removed, so I'll give them credit on that. Should be zero stars, but it is what it is. If you have any other option to store your items, I advise you go with it and only use Copper Safe as a last resort. I have had numerous issues since they bought out these units. The property has no on-site management. In 2 years since they took over, my unit rent increased from $60 to $84. When asked the reason for the increases, the only answer given was "because the lease says we can." Rather than paying the 2nd increase, I downsized to a smaller unit because prices were lower for new customers (website still listed the original price on my original unit even though it was increasing for me). Today when I went to get something from my unit, I found that my lock had been removed and replaced with one of theirs. When I called to get it removed, I was not given a reason for why this had been done other than it must've been found to be unsecured when the property was checked. When asked why I had not been notified of my unit being unsecured, I was not given an answer. So, again, I advise that if there are any other options...

This place is the worst place ever to do business with! We lost my grandmother recently who has had two storage units with them for years on end. Way before the new people took over . I have taken every step possible to do exactly what they said to get her things out of those units and they have done nothing but made it a night mare. They have tried to auction her things off twice. With me doing exactly what they told me to do DO NOT DO BUISNESS WITH THESE PEOPLE!!! If you do not want to loose your loved ones sentimental items!!!!!! After bring this information out in my county I have also learned there are multiple units that are broken into monthly. They swear they have cameras but when they need to be pulled for break ins “ there cameras aren’t working. STAY AWAY FROM COPPERS STORAGE!!!!!!!!!!!!!!!!!! It would let me post my review with out a star but they are a -10 We ware reaching out to news channels and plan to sue If you have ever been through any situation like mine please reach out to me to get your name...

Shady group! Have very questionable business practices. Be careful, be aware of that. - Strongly suggest using someone else for storage of personal stuff.- 8/1/2024 update- The Lock that CopperSafe Storage put on my Unit- I could not get the combination from them to have it removed. I cut it off.. they put another on.. Then sent me move out instructions stating if I didnt clean out the unit I would be assessed a "Move Out" fee. - I cannot make this stuff up! -- Be weary of these guys.... on another note- I paid with my debt card on their portal.- they will save your CC number and charge you for the next months fee without your approval for the debt.. - I literally had to go on the portal each time I paid them and delete my Debt card info - to keep them from pre-charging my card.-

Shady Shady company -- consider somewhere...