Criner Furniture Co — Local services in Ripley

Update Don't make this mistake

Tuesday November 17th 2020 Mom shared some important information today that I wasn't aware of. The owner wasn't aware of the issues with the Whirlpool washing machine that he sold but he does honor the 1 year warranty from the manufacturer which is why he sent a repair man to the residence and upon purchasing my mom neglected to ask the owner if their was a refund policy if she wasn't completely satisfied. Oops Big no no

Always ask the owner if they have a refund policy if you're not familiar with their business practices and in this case my mom is a victim of not asking the owner upfront and instead thought that the owner would do the right thing and paid the price.

Don't ever assume that the owner has a refund policy. It's not ethical but Mr Criner who owns CRINER FURNITURE CO. in Ripley Tennessee is well within his rights not to be up front with the customers I personally would never buy anything from them but that's only because I know they don't have a refund policy.

For you guys that don't know my mom is 76 years old and doesn't drive God bless her She called the owner and asked what they had available last week and purchased a Whirlpool washing machine from the stores warehouse in Ripley Tennessee and after calling the manufacturer doing some fact checking it turns out that they sold her a 2016 model out of the warehouse for 654 Dollars and it was making all kinds of noise and the delivery driver told her that was normal but she wasn't happy with it so I went to Lowe's last week after hearing her bad experience and looked at their current sales and got my elderly parents a brand new washing machine and hoses with free delivery and hook up for 628.85. Lowe's installed the brand new washing machine this Sunday and took the other washing machine to the carport Keep in mind my mom has only had this washing machine for a week she called the owner last Friday and he refused to pick up the washing machine and give her a full refund so I called the owner today hoping I could work things out civilly and he refused to pick up the washing machine and give my mom a full refund because he told me the same thing that he told her over the phone that he sent a repair man last Friday and the repairmen said that their was nothing wrong with it however it does have a 1 year warranty which the owner is honoring but she simply isn't completely satisfied and if she had purchased the Washing machine at Lowe's in Dyersburg TN instead she could return it for a full refund in 30 Days without...

I went in to look at recliners. I got a bad look from the lady there, but she was going to show them to me. I had my service dog in training. She put her front paws on a couch. The owner seemed a little peeved. I apologized, but she did it again. He started getting loud. I just turn around and walked and told him it's a federal law against that. He didn't care. I could hear him being very loud after I went out. I called him and said she would damage anything and he told me she had 1 inch claws, which was not true. I just had her groomed last week and they trimmed her nails. They are about 3/8 inch. I told He could come out and look at them. He hung up on me. I got the impression they didn't want my dog in there. Not real friendly and...

Very nice people, they welcome you like they’ve known you for years! The lady asked what I was looking for , showed me exactly what I was looking for and I walked out with what I wanted! Highly recommend! And the quality of the furniture is very well made and put together, definitely...