Loretelli's Farms — Local services in Riverbank

I came home last night with a Strawberry flat that I purchased only to be frustrated when taking strawberries out to a different container. The strawberries on top were big and beautiful but on the bottom of the box the strawberries were bad. So basically felt that's this is an issue the bad soggy produce is in the bottom of the baskets tucked away out of sight.

I called and spoke to BILLY and had horrible customer experience.

I informed him of my experience and I did not want money back or more produce I just wanted to make them aware of what had happen.

Extremely rude told me to come by the fruit stand and see other baskets they have so that I can show him what I call "bad". Who has time to go do that? Ugh!! I again told him I'm just calling so that you guys are aware of your bad fruit. I don't want the money or replace produce. Billy then said "Go buy your food somewhere else" & call got disconnected.

I will NEVER go to them ever again. There is other farms with better customer service. & obviously there's been multiple complaints about BILLY & the...

I only met & started shopping here 2 yrs ago. I have had ONLY POSITIVE, HELPFUL, PROMPT RETURN CALLS to questions, & EXCELLENT PRODUCTS!!! I read EVERY review prior to going there .. YOU HAVE TO GO & SEE & GET "YOUR" OWN REVIEW .. EVERYONE is different & some people can critique EVERYTHING & EVERYONE RIDICULOUSLY overkill & petty. So please .. ALWAYS keep an open mind & experience for YOURSELF & do not use OTHERS OPINIONS as your own. I can only say from my EXPERIENCE & my FAMILY who I also sent there & (we come from out if town to SHOP HERE!!) ...You will find extremely clean friut stand, BEAUTIFULLY displayed items, constantly staff freshening the products & EVERYONE was courteous & MOST HELPFUL. If you have any questions .. they are eager to answer or will CALL PROMPTLY to get you answers!! I am very impressed & will Continue, to drive quite aways, to give my business to them. Thank you Loretelli & Family & Employees for your respect, courtesy & appreciation of myself & my family as...

While I generally love Loretellis farm fresh fruit & produce this years pluots just weren't as good as last years crop. Found a better and cheaper selection at Farmers Market. Otherwise, great tasting strawberries tomatoes and peppers but should consider competitive pricing as ive been getting better deals lately downtown. Although convenient because they are open more than 2 days a week I still prefer to wait for pricing and selection at FM. Still, I'll continue to support Loretellis but maybe consider a daily special OR discount bin w/almost expired fruit/veggies. Why waste or lose profits sell at a discount so locals can still enjoy your great fruits&veggies for smoothies,...