Windmill Furniture Gallery — Local services in Riverbank

Very friendly owners and good customer service! I purchased a sectional from them recently but I am also a repeat customer. Years ago We purchased a bedroom set from them . So when I started looking for a living room set I almost forgot about them because it had been so long . I decided to stop in and I am glad I did. Still same friendly people and friendly customer service!

April 2022

So this is an amendment to the review I wrote nine months ago. There have been several things that have gone wrong with my reclining sectional sofa that I purchased from them. They did replace one of the recliners that had an issue with the USB mechanism on the side, however I have had several issues with the material the sofa is made out of and trying to keep it clean has been a nightmare. Keep in mind that as of this date the sofa is only about nine or 10 months old I should not be having problems. I brought the issues up to the owner on several occasions shortly after purchase with no resolve only getting the runaround. I explained that I really didn’t even want a refund just to exchange it for something that I would be more happy with. Then towards the holidays I figured I would reach out to him one more time to try and get it resolved and was told that he would contact the manufacture to see what he could do. I never heard from him again. I have reached out to the insurance company itself and filed a claim with them so hopefully they will be able to at least come and professionally clean the sofa and hopefully that helps (mind you that there is no one else in my household as far as children are concerned.) This does not change the fact that after only nine months I should not have to go through this hassle to try and get a resolve. I originally planned to go to Costco because they also had a sectional sofa in their warehouse that was very nice only I did not want to wait because I had already sold my other furniture to prepare for the New one. Costco has a very good return policy if you are not satisfied with no questions asked and they would have came out, delivered and arranged it for me. I will regret that choice of not doing so for a very long time , but it will not happen again. After spending almost $2500 on this sofa as well as being a repeat customer you would think that as a business owner someone would not want to sever ties like that. We live in a day and age where someone’s word in not only a business setting but in everyday life means everything. Needless to say I will not be purchasing anything else from them...

Beautiful furniture and excellent customer service when purchasing our furniture at the Oakdale store. Delivery and communication is what this store lacks. My spouse and I have been waiting for 2 weeks for the remaining of our furniture(one night stand and coffee table. Have been communicating back and forth between owner and wharehouse manager who both seem unconcerned. We were never told that one night stand was back ordered. When the coffe table arrived, there was a quarter sized blotch on the table. We had to send pictures just to get it replaced. I understand wanting proof but it was an insult for the owner to suggest that we had placed the blotch there. To add insult to injury, we have not received an apology for any inconvenience that they continue to cause. Yes, I am writing this review before we get our furniture because it is obvious that speaking to them directly is pointless. All we want is our furniture because after all we are...

I recently bought an entire furniture set from windmill furniture in riverbank. The selections were nice. Management was great. They even shaved about 700 dollars off a 3500 dollar sale. I would like to say they are cert true to there orders. When u buy from them you get a warranty. We brought the furniture home and we noticed a board that had kinda poked through. I called the store within 2 days they had someone come and pick it up. Even when they brought it back and we were still a little unsatisfied with how the board was so they took it back instantly and brought it back repaird to full satisfaction promptly. The young man took the time to describe the repairs that were done. It truly was a hassle free process. Will buy...