Dollar General — Local services in Rockford

My review below was when the male manager was at this store. I made a trip here today and Dollar General now has a lady named Gidget as the new store manager. I now give the store a 5 star rating, she is super friendly, a great personality and makes sure you are finding what you need. Thank you to the upper management for seeing this store needed someone like her to make a go at this location. I have made this store my go to store again because she treats you with respect!

I used to like this store but they have changed the staff and they lost a customer today by not waiting on me. I actually went yesterday, the shelves were empty and the carts loaded with stock to put up were sitting all over the store in the aisles. No room to get down some of the aisles. Today I went to pick up 1 item, the boss was busy putting up stock, walked up and saw me at the counter but never offered to wait on me. I put my item back and made the commit they just lost a customer. They messed up when they lost those friendly ladies they...

Since this new store owner the male has came in We don't care about you lost you car or anything else like he tells every one that will listen. DoYour Job and clean up this mess you let get in this store same floats same box's in isles for Months Nothing on shelves is pathetic how lazy some managers are . By the way your salary is for you to keep the store up not 32 or 40 hrs of doing nothing and going home Stay an work 50 or 60 to get this location Cleaned up and another manager needs to take over and do the dang job right.. This new manager needs to keep his personal life at home and talk about how he is going to fix the store he is paid to...

The same brand merchandise costs a little less but its also smaller portions.As an example;my deodorant is a little cheaper here but the big box store's same deodorant is much larger, making it a greater value.Also, the checkout here should be much quicker than big retailers but is usually very slow if there is a line, and if not the sales clerk is usually away from the front...