Had an accident on Christmas Day and decided to go here based on the good reviews and by a few other people that have used their services. My appointment for drop off was the end of January I was asked by Candy Apple if my appointment could be pushed out a couple weeks. I said sure no problem and they explained there were a lot of wrecks from the bad weather. No big deal my truck was still drivable and I understand other peoples vehicles may not have been. I dropped off early February and things began moving. The left side outer bed panel had to be replaced and this required the bed to be removed for the repair. A couple weeks later I was told it’s ready for pick up. When I arrived to pick it up I noticed right away the paint had really bad swirl marks in it from buffing it. It was pulled back in the shop to run the buffer on it a little more. Ten minutes later I was told the buffer burned through the clear coat and it had to be painted again. Pretty frustrated at this point. Left it there and went home. After about a week I was called again and said it was ready for pick Up. This time when I arrived I looked very closely at the whole job. Now I see the replacement bed panel did not line up like before the repair. There was white overspray on my sprayed in bed liner and you could see the tape lines on the trim that now had white paint on them. All I got was “sorry you’re not happy with it”. Later after looking for a noise in the right rear I found the passenger side bed mounting bolts loose with one ready to fall out. Wiring harnesses were not clipped up, screws were missing from a fender liner and some really crappy welds underneath. I brought the loose bolts and missing screws to their attention and sent pics. They asked me to bring it back so they can fix it. No way, they already had it twice and this was the best they could do. I trusted them to do a good job....
Read more(Update Review and work on my car ) 3 weeks ago I took in my car due to a tractor trailer throwing up rocks, cracking my windshield and my front camera on my front bumper and leaving dings on my front of my car. I ended up dealing with Brianna, Corey, and Amanda. I Can't say enough about this body shop and repair facility. First, I must commend the paint job. The paint job came back to me in a flawless fashion. They went over and beyond the call of duty to make sure that everything on my car was perfect. They did not skimp. They did not Bondo my car. They replaced everything that needed to be replaced with new parts or repair the existing part and made sure that my car was whole for its brand new status. I can't say enough about this location. If you're looking for a repair facility that does it all. This is the place to go people. This is me and my husband's unfortunate but FORTUNATE fourth time taking our vehicles to this location and our cars have came out perfect. THANK YOU SO MUCH GUYS!
(3 months ago) I took my damaged car in for bodywork to Candy Apple custom three in Rockmart, Georgia. Not only did my car look amazing upon receiving it back, they went over and beyond to get it back to me as soon as possible. The customer service is stellar. I highly recommend them for your...
Read moreI recently had the opportunity to work with Candy Apple Collision in Rockmart Ga, and I couldn't be more pleased with the experience. From start to finish, they handled everything with a level of professionalism and care that made a stressful situation much more manageable.
First, the staff was incredibly friendly and welcoming. They took the time to thoroughly explain the repair process, costs, and timelines, which helped me feel at ease. The shop's communication was excellent—they provided regular updates on the repair status and were quick to answer any questions I had.
As for the repairs, the quality of the work speaks for itself. My car looks as good as new, and I can tell they paid attention to every detail. The paintwork and alignment are flawless, and everything feels just as it did before the accident. They even cleaned the car inside and out before returning it to me, which was a nice touch.
The team also handled all the insurance paperwork, making it a smooth process from start to finish. They really went above and beyond, taking the hassle out of what could have been a complicated experience. If you’re looking for a trustworthy, high-quality collision shop, I highly recommend Candy...
Read more