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Candy Apple Custom Collision — Local services in Rockmart

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Candy Apple Custom Collision
United StatesGeorgiaRockmartCandy Apple Custom Collision

Basic Info

Candy Apple Custom Collision

17 Rice Rd, Rockmart, GA 30153
4.8(342)
Open until 12:00 AM
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Phone
(678) 757-9990
Website
candyapplecustom.com
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Posts

MattMatt
Had an accident on Christmas Day and decided to go here based on the good reviews and by a few other people that have used their services. My appointment for drop off was the end of January I was asked by Candy Apple if my appointment could be pushed out a couple weeks. I said sure no problem and they explained there were a lot of wrecks from the bad weather. No big deal my truck was still drivable and I understand other peoples vehicles may not have been. I dropped off early February and things began moving. The left side outer bed panel had to be replaced and this required the bed to be removed for the repair. A couple weeks later I was told it’s ready for pick up. When I arrived to pick it up I noticed right away the paint had really bad swirl marks in it from buffing it. It was pulled back in the shop to run the buffer on it a little more. Ten minutes later I was told the buffer burned through the clear coat and it had to be painted again. Pretty frustrated at this point. Left it there and went home. After about a week I was called again and said it was ready for pick Up. This time when I arrived I looked very closely at the whole job. Now I see the replacement bed panel did not line up like before the repair. There was white overspray on my sprayed in bed liner and you could see the tape lines on the trim that now had white paint on them. All I got was “sorry you’re not happy with it”. Later after looking for a noise in the right rear I found the passenger side bed mounting bolts loose with one ready to fall out. Wiring harnesses were not clipped up, screws were missing from a fender liner and some really crappy welds underneath. I brought the loose bolts and missing screws to their attention and sent pics. They asked me to bring it back so they can fix it. No way, they already had it twice and this was the best they could do. I trusted them to do a good job. I was wrong.
beverly soistmanbeverly soistman
Had my Arcadia Denali repair at candy apple. Due to a man backing into me - Breanna took my call and set things up - she was so nice and helpful - this was my first time ever going thru something like this but she made me feel so at ease - then Cory looked at my suv and did the estimate - he was really good and explained everything to me as I always ask alot of questions. I felt really comfortable leaving my suv with them know it would be repaired right - and let me tell you I was so happy when I picked up my suv it looked like new - all fixed and clean inside and out - can not say enough about how fantastic they were and such great service I received - I would definitely recommend them to anyone and if I ever needed work done again this is where I am going - thank you so much for all you did.
Artist Without A LoftArtist Without A Loft
Unfortunately, my need for services occurred during the holidays so I didn’t get my car back very quickly, but it really didn’t matter because I had another vehicle I could use. I was going to pay for the repairs out-of-pocket to avoid making an insurance claim, but it was prohibitively expensive. I had to replace the windshield and the hood of the car. My beloved car looks good as new after they got finished with it. It’s a 20 year old Honda Element and they matched the paint perfectly! It even appears that they vacuumed the interior superficially and washed the car on the outside! Would absolutely recommend them in a heartbeat!
See more posts
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Find your stay

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Find a cozy hotel nearby and make it a full experience.

Had an accident on Christmas Day and decided to go here based on the good reviews and by a few other people that have used their services. My appointment for drop off was the end of January I was asked by Candy Apple if my appointment could be pushed out a couple weeks. I said sure no problem and they explained there were a lot of wrecks from the bad weather. No big deal my truck was still drivable and I understand other peoples vehicles may not have been. I dropped off early February and things began moving. The left side outer bed panel had to be replaced and this required the bed to be removed for the repair. A couple weeks later I was told it’s ready for pick up. When I arrived to pick it up I noticed right away the paint had really bad swirl marks in it from buffing it. It was pulled back in the shop to run the buffer on it a little more. Ten minutes later I was told the buffer burned through the clear coat and it had to be painted again. Pretty frustrated at this point. Left it there and went home. After about a week I was called again and said it was ready for pick Up. This time when I arrived I looked very closely at the whole job. Now I see the replacement bed panel did not line up like before the repair. There was white overspray on my sprayed in bed liner and you could see the tape lines on the trim that now had white paint on them. All I got was “sorry you’re not happy with it”. Later after looking for a noise in the right rear I found the passenger side bed mounting bolts loose with one ready to fall out. Wiring harnesses were not clipped up, screws were missing from a fender liner and some really crappy welds underneath. I brought the loose bolts and missing screws to their attention and sent pics. They asked me to bring it back so they can fix it. No way, they already had it twice and this was the best they could do. I trusted them to do a good job. I was wrong.
Matt

Matt

hotel
Find your stay

Affordable Hotels in Rockmart

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Had my Arcadia Denali repair at candy apple. Due to a man backing into me - Breanna took my call and set things up - she was so nice and helpful - this was my first time ever going thru something like this but she made me feel so at ease - then Cory looked at my suv and did the estimate - he was really good and explained everything to me as I always ask alot of questions. I felt really comfortable leaving my suv with them know it would be repaired right - and let me tell you I was so happy when I picked up my suv it looked like new - all fixed and clean inside and out - can not say enough about how fantastic they were and such great service I received - I would definitely recommend them to anyone and if I ever needed work done again this is where I am going - thank you so much for all you did.
beverly soistman

beverly soistman

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

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Unfortunately, my need for services occurred during the holidays so I didn’t get my car back very quickly, but it really didn’t matter because I had another vehicle I could use. I was going to pay for the repairs out-of-pocket to avoid making an insurance claim, but it was prohibitively expensive. I had to replace the windshield and the hood of the car. My beloved car looks good as new after they got finished with it. It’s a 20 year old Honda Element and they matched the paint perfectly! It even appears that they vacuumed the interior superficially and washed the car on the outside! Would absolutely recommend them in a heartbeat!
Artist Without A Loft

Artist Without A Loft

See more posts
See more posts

Reviews of Candy Apple Custom Collision

4.8
(342)
avatar
1.0
49w

Had an accident on Christmas Day and decided to go here based on the good reviews and by a few other people that have used their services. My appointment for drop off was the end of January I was asked by Candy Apple if my appointment could be pushed out a couple weeks. I said sure no problem and they explained there were a lot of wrecks from the bad weather. No big deal my truck was still drivable and I understand other peoples vehicles may not have been. I dropped off early February and things began moving. The left side outer bed panel had to be replaced and this required the bed to be removed for the repair. A couple weeks later I was told it’s ready for pick up. When I arrived to pick it up I noticed right away the paint had really bad swirl marks in it from buffing it. It was pulled back in the shop to run the buffer on it a little more. Ten minutes later I was told the buffer burned through the clear coat and it had to be painted again. Pretty frustrated at this point. Left it there and went home. After about a week I was called again and said it was ready for pick Up. This time when I arrived I looked very closely at the whole job. Now I see the replacement bed panel did not line up like before the repair. There was white overspray on my sprayed in bed liner and you could see the tape lines on the trim that now had white paint on them. All I got was “sorry you’re not happy with it”. Later after looking for a noise in the right rear I found the passenger side bed mounting bolts loose with one ready to fall out. Wiring harnesses were not clipped up, screws were missing from a fender liner and some really crappy welds underneath. I brought the loose bolts and missing screws to their attention and sent pics. They asked me to bring it back so they can fix it. No way, they already had it twice and this was the best they could do. I trusted them to do a good job....

   Read more
avatar
5.0
1y

(Update Review and work on my car ) 3 weeks ago I took in my car due to a tractor trailer throwing up rocks, cracking my windshield and my front camera on my front bumper and leaving dings on my front of my car. I ended up dealing with Brianna, Corey, and Amanda. I Can't say enough about this body shop and repair facility. First, I must commend the paint job. The paint job came back to me in a flawless fashion. They went over and beyond the call of duty to make sure that everything on my car was perfect. They did not skimp. They did not Bondo my car. They replaced everything that needed to be replaced with new parts or repair the existing part and made sure that my car was whole for its brand new status. I can't say enough about this location. If you're looking for a repair facility that does it all. This is the place to go people. This is me and my husband's unfortunate but FORTUNATE fourth time taking our vehicles to this location and our cars have came out perfect. THANK YOU SO MUCH GUYS!

(3 months ago) I took my damaged car in for bodywork to Candy Apple custom three in Rockmart, Georgia. Not only did my car look amazing upon receiving it back, they went over and beyond to get it back to me as soon as possible. The customer service is stellar. I highly recommend them for your...

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avatar
5.0
1y

I recently had the opportunity to work with Candy Apple Collision in Rockmart Ga, and I couldn't be more pleased with the experience. From start to finish, they handled everything with a level of professionalism and care that made a stressful situation much more manageable.

First, the staff was incredibly friendly and welcoming. They took the time to thoroughly explain the repair process, costs, and timelines, which helped me feel at ease. The shop's communication was excellent—they provided regular updates on the repair status and were quick to answer any questions I had.

As for the repairs, the quality of the work speaks for itself. My car looks as good as new, and I can tell they paid attention to every detail. The paintwork and alignment are flawless, and everything feels just as it did before the accident. They even cleaned the car inside and out before returning it to me, which was a nice touch.

The team also handled all the insurance paperwork, making it a smooth process from start to finish. They really went above and beyond, taking the hassle out of what could have been a complicated experience. If you’re looking for a trustworthy, high-quality collision shop, I highly recommend Candy...

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