Paradies Shops — Local services in Romulus

Forgot to do this last year lol. But rather than delete the review I wanted to update it to let people know that 1 of the managers (James) reached out to me (actually CALLED!) & it just so happens I was flying through Detroit-Metro a few months later. The manager got my flight info., met me at the terminal with bag in hand for the exchange! THAT folks is how you fix a small, but annoying problem (the t-shirt return, not ME!) with class & excellence!! Well done James & Paradies Lagardere. Look for me the next time I transit through Detroit-Metro, I still need that hoodie in my size. Thank you again!!

Very poor customer service outside the actual Michigan Sports store (excellent in-store service). I spent 3 weeks trying to exchange a t-shirt for a larger size & was willing to pay shipping. No one ever answered any of the Paradies Lagardere phones or returned phone or online msgs. I will avoid shopping with them...

Salesperson #31497 was very short and disrespectful. When the sale pice did not ring up $22 / 2 shirts, I asked her if the shirts were still on sale. She responded, " I know, give me a minute for my brain to work. I'm tired. " The other young lady stocking the store was in a nasty mood and very short when I asked for help. She did not want to be bothered. She was tired and mad people were purchasing too many pillows. Very bad...

The Sales person lady with ID# 501749 charged me an extra item that I didn't buy along with a packet of chips that I did buy. She deliberately tries to make small talk in order to distract the customer and then does this underhand thing. It's unbelievable and works because most of the people are in a hurry and wont be able to come back...