Dollar General — Local services in Rosiclare

I'm NOT SATISFIED My grandfather was recently in this particular store and was treated so poorly by the manager. My grandfather had his service dog in the store and the manager screamed at my grandpa across the store to get that dog out of HIS store. When my grandpa tried to show him that his dog was a service dog, he proceeded to tell my grandfather that he could make him leave the store. Corporate has been notified several times and someone finally called her yesterday. The district manager said he would have a sit down with him.

My aunt called the store yesterday and the manager " Willie " laughed at her and said " they didn't do anything to me".

Now we are not the first people to complain about his behavior and so far no action has been taken. My grandparents were going to try and be civil. They wanted an apology. Now a lawyer has been called. This has turned into a...

Unfortunately I had to at least pick one star to continue with a written review.. The Manager here is extremely unprofessional. He hollered across the store at my father and asked him to get his "damn" dog out of the store. The dog which is a registered service dog, had a service vest on and accompanies my father to doctor visits as well as all other outings. After speaking with corporate, who apologized for this uncalled for and inappropriate behavior, the district manager was suppose to call and never did. We are now being forced to take this to legal standings. This young man, Willie Williams, manager of the Rosiclare location has caused a huge legal issue for Dollar General. If a proper response from Dollar General ( formal apology) had been made we would have not pursued this legally. Unfortunately for...

The store is extremely cluttered with boxes of merchandise on the floor in aisles, with rolltainers, and uboats. Nearly every aisle is an obstacle course. It is not uncommon to be unable to shop an aisle without shimmying between rolltainers and shelves of product. Some aisles have just been inaccessible. Many of the shelves are empty in regards to every...