Memphis Shades Inc — Local services in Rossville

I recently contacted the company, about a couple products. I got a Mary Evans. She was very rude. She asked what the model of my bike is, so I told her. I didn't mention if it's an 883 or a 1200, and she argued with me, after I told her that it's the same bike. I also mentioned that I have been wanting to buy a Road Warrior fairing, but they don't make the headlight block for my particular model of Sportster. I asked what the excuse is, now, for not making it, after all the covid stuff has passed, since that was the excuse that was used, when I called a couple years or so ago. She started going on, defending the company, saying that they don't need an excuse. Then she hung up, like a terrible customer service representative does. She's argumentative and she's lazy. I mostly get a voicemail message, which sounds like her saying "Mandy Evans" instead of her actual name, Mary. Yesterday, I got a hold of a different person, through a different number (901-853-3668). I said what happened and what I'm looking to see from Memphis Shades. Today, I got a call back from someone, like I was told that I would. The guy was giving more excuses, about why it hadn't been finished, as well as telling me that they're not going to work on the other thing that I suggested. He said that they put the headlight block on the bottom of the list, because of new things. He also vaguely talked about a headlight block for a different model that might fit the fairing on my bike, if customized. I said that they should be customizing it, because that's what they do. He also kept saying that they weren't going to work on the other thing, which is making the stock Harley-Davidson quick-release clamps fit the Road Warrior fairing, so that I don't have to leave the trigger lock system hardware on the forks, or have to spend that much time taking them off, or putting them on. The other guy that I talked to, already told me that the purpose of the trigger lock system hardware that mounts to the forks is for mounting different types of windshields or fairings. I said that I don't need or want to switch out fairings or windshields. I want to quickly put on and remove the Road Warrior fairing, while keeping a clean look. He passed that along to the guy that I talked to, today, who even said that it's not that noticeable. I have a similar system on one of my bikes that's the same color as the forks; it's noticeable. He told me that they tried getting a hold of a bike of my model, to mock it up, but it's difficult. A big company can easily get a bike. They're on Facebook Marketplace, all day long. You don't tell customers that you're not going to do it. The whole purpose of the company is to make things that customers want and need. They ignored the one model of bike that I have, and he made an excuse, saying that Harley wouldn't like Memphis Shades making the Harley quick-release clamps fit on their Road Warrior fairings. They already make an O.E.M. replacement windshield, which the clamps fit on. He started splitting hairs, saying that the clamps go on the frame of the windshield. It's the same thing. The frame just goes in between the two. He said that he couldn't get his people to work on something like that. Well, they need to get new people, including someone that answers the phone, instead of someone who rarely ever answers the phone, and, when she does, is rude. And she's a manager? It's obvious that the company doesn't care about customers. Y'all need to do better.

Here's something that shows how ridiculous this whole thing is. I recently bought a pair of the Memphis Shades handguards from J&P Cycles. I might've bought them from Memphis Shades, if I hadn't been treated disrespectfully. Harley-Davidson's engineers had the bright idea to make the brake side blinker mount into the same hole as the mirror. I already don't like having to readjust my mirrors, but I definitely don't want to have to readjust my blinkers. I've already mocked up an alternate mounting bracket that clamps to my bars, which I'll be getting made. If I can do it,...

I hate adding anything after market to my 2025 Honda Rebel 300. It has the cleanest retro lines. But driving without a windshield is impossible on the freeway so I added (and installed myself) a 3rd party windshield.

I opted for a short, 13" windshield in dark smoke. The next size up was a 17" and it would have made the bike look more like a scooter than a motorcycle (its a small motorcycle) so no way I was going that route. It was a slightly challenging installation. The windshield is supposed to be easily-removed with just two easy catches but I could not get the windshield to fit around my headlight that way.

I had to think outside the box and use the installation instructions in reverse by installing the windshield brackets to my bike before attaching the windshield to the brackets. The instructions told you to do it the other way but that would not work on my bike unless I first removed the headlight. But even then it was never going to be an easily removable windshield on my bike. In short, to remove it requires a complete uninstall. But why would I want to remove it?

After the install I took it on the Interstate freeway for the first time. I had it up above 60MPH since I owned it but always without a windshield it felt as though I would be blown off the bike. Without the windshield I literally had to lay down on the gas tank on very windy days especially. That is uncomfortable for long drives.

The tiny windshield makes a huge difference. Now the wind is channeled over my head instead of in my face and chest. I felt for the first time that driving the Honda Rebel 300 at freeway speeds for an extended amount of time is entirely possible. It was so much more comfortable with the windshield. I may not have looked quite as cool driving it but the sacrifice for being able to drive it on the freeway is well worth it.

My regular truck gets under 20MPG and I regularly have to visit my Mom about 2 hours drive away. So for the good weather anyway, I will save depreciation by adding the miles on my motorcycle instead of my expensive truck.

Memphis Shades said it would fit my 2025 Honda Rebel 300 and it does. I love it. The install took about 30 minutes because first I tried to install it following the instructions. Once I realized I needed to assemble it in reverse then it only took about 15 minutes to install. It has 4 sturdy C clamps holding it to the bike. It is a solid install.

I took it on the 95 interstate freeway for the first time today flirting with 75MPH, no problem. Some of my friends and family said I should have bought the next size up Honda instead (the Honda Rebel 500), but it is a heavier bike.

I highly recommend Memphis Shades and their product search tool. I am very impressed with the quality. And the price was...

The product is good but the website is deceiving and misleading. If you purchase a fairing you MUST also purchase the triggerlock system mounting kit. Even though is says right on the website "For your convenience, the correct hardware for your bike is paired with your windshield/fairing selection." I talked to customer service and she was nice but suggested that no one else has run in to this problem. In my mind she is suggesting that I must be an idiot. The website does say that windshields for the fairings are sold separately. It does NOT say that mounting kits MUST be purchased. The moral of the story is that the $199.95 Fairing is worthless without the mounting kit. Add another $150 for it.

I appreciate the feedback from Memphis Shades. As I said though, it is made very clear that the windshield is sold separately. Above that it says that for my convenience the correct hardware is paired with my fairing. The fact that "No Mount Kit" is an option under the Trigger-Lock Mounting Kit implies that the Trigger-Lock is an upgrade from the hardware that was paired for my convenience. This is a classic example of a Bait And Switch! It does NOT make it clear that the hardware kit is...