Paul Michael Company @Market Hill — Local services in Round Top

This place has some pretty unique pieces, but over priced for sure…. 599.99 for a bar stool?! Come on man… really? The worst part about this place is, we go back the next day to purchase something and find out the nicest person that has ever helped me was let go. She was the only reason for our return. Can definitely say that I won’t be back to this over priced place that let the only employee that offered us help go. SMH we enjoy places that have outstanding service and they definitely let one go that offered it. We will look for other places for our needs. Great customer service is hard to find in this day and age. You can definitely find more reasonably priced articles in the area, and I can promise you will find much nicer and better customer service at most places in the Round top/Warrenton area. Steer clear of this place if you want value for your money and people that want to help you and not look at you like you shouldn’t...

While the table and bench we purchased are beautiful, the aggravation of actually getting them isn't worth it. As the customer, we had to schedule delivery of the pieces through a third-party. The incorrect bench was delivered and we were told it would be swapped out. After numerous attempts to follow-up and get the correct bench delivered, we had to drive back to the store to physically swap the new one. No effort was made to keep us informed of the delays or provide updates. Strongly suggest you go else where for better...

Beautiful pieces but the staff didn’t know anything about the items they are selling. They didn’t know the weight of the chandeliers and they gave me a very incorrect price for what I wished to purchase and I didn’t find out until I had spent over a half hour trying to figure out shipping. I didn’t want to buy until I knew the shipping cost. I ended not purchasing the chairs but a ridiculous amount of...