We were going for “fun and tasteful” for our wedding with great views and that’s exactly what we got! This is very long, but it’s all of the information I know I was looking for in reviews, from an August 2022 bride.
Mountain Valley was the perfect venue for our wedding in August and we lucked out with perfect weather. MV had the gold chiavari chairs, great air conditioning, a beautiful ceremony view, a great rain option for the ceremony, good meal choices, large and beautiful bridal suite, the connection with the Comfort Inn down the road with shuttles, and we loved the view on the deck that overlooks one of the courses. We went with the chicken francese, filet mignon, and penne alla vodka with green beans and roasted potatoes. I would not have changed our meals, they were great! The chicken was not dry at all and I really appreciate that the green beans were definitely fresh and cooked perfectly.
We had the former coordinator for the first 7 months of our planning. We found out she left and a lot of our details were not documented. This was very frustrating and scary, but coordinators change and it’s not the current staff’s fault. Make sure you get details in writing. With that said, Nancy and Shannon were great! Nancy honored many details such as our ceremony start time, rehearsal dinner (highly recommend!), and we did not get charged the sparkler fee because that was a new change after our contract. We had some odd preferences that Nancy and Shannon honored such as served coffee and cake and bar open during dinner (added fee). We had a few sober groomsmen and Nancy picked up on this at our rehearsal dinner. She offered them NA beers that they had left over from another event and even offered to go on her own time to pick up more NA beer for them for the wedding since we weren’t from the area so they had something to drink- thank you for taking care of our guys!! There was a wedding the night before, but you would never know, other than the smell of bleach in the morning when we walked in, which tells me it’s clean! Having shuttles and the ability for guests to leave their cars overnight if needed was really appreciated too for safety. A huge shout-out to Frank and Gorilla for driving everyone around and making sure our guests were safe!
Hotel: We used the Comfort Inn & Suites down the road for our block and after party and it was great!
Rehearsal/Dinner: Officiants can help with rehearsals, but ours was a friend. Nancy did a great job telling us what to do and when. It was so easy, we were good with one run-through. We booked the overlook pavilion for the rehearsal dinner with a tab bar. They had nice tables with tablecloths set up. The weather was warm, but breezy and the doors were open for a cross breeze that was so nice.
Bridal suite: We had a shuttle in the morning to get ready. We got the continental breakfast and mimosas in the suite as well, which was very nice to have. Know your timeline and when you need to be downstairs for the shuttle. We also opted for a private cocktail hour after the ceremony in the bridal suite for all of the bridesmaids and groomsmen to go upstairs and have refreshments/drinks. This was a great time for everyone to cool off, grab some food, and freshen up before the grand entrances.
Bar- We got the premium option and added the extra hour during dinner. We also got the outside bar. We really didn’t have a large wedding that would call for 2 bars, but it was so nice for guests to be able to go outside and relax instead of just sitting at their table or going back and forth. The outside bar will pull guests outside and possibly away from the dance floor, but I didn’t care. I danced all night and was so happy that we had so many guests enjoying themselves with the great views outside and the cool night breeze. Our guests have been raving about the ceremony view and the ability to relax outside at night and understood why we chose Mountain Valley for...
Read moreWe had a beautiful day for our wedding at Mountain Valley Golf Course, but unfortunately, several aspects of the management and service were very disappointing, impacting our overall experience.
While the venue itself is gorgeous and the day went smoothly in terms of the scenery and ceremony, behind-the-scenes issues caused a lot of unnecessary stress. Here are the main concerns we encountered:
Decorating – Decorating was halted halfway through so the staff could give someone else a tour, which left us scrambling to finish setting up on time.
Cake Serving Utensils – Despite confirming the need for cake serving utensils a week in advance, they were missing when it was time to serve the cake, which was a small but frustrating oversight.
Bar Service – The bar was shut down halfway through cocktail hour, which caused confusion among guests who were left without drinks.
Food Service – As one of the first in line for food, I was disappointed that my meal wasn’t ready when called. When it finally came, it was cold and not as expected.
DJ Set up – Our DJ was told there were no available tables for their equipment, but after a bridesmaid stepped in, one magically appeared. This unnecessary confusion caused delays and added stress. Our vendors also commented to us that out of all times they've been to the venue, they never seen this many issues before.
Water Service – Many tables had to ask for water, as it wasn’t provided until guests specifically requested it. This could have been avoided with better preparation.
Late to Ceremony – I was almost late to my own ceremony because I had to run down to finish decorating the site. This was a huge stress point that should have been managed better.
Pricing Confusion – I was almost charged extra due to updated pricing that changed after I had already booked and paid a deposit. The coordinator did help fix this, but I was told this issue happens frequently and is corrected on a case-by-case basis.
Coordinator Absence – The coordinators left partway through the evening, leaving us with teenage staff who couldn’t properly answer many of our questions or address our concerns. This created confusion and lack of support during key moments of the reception.
Glass Wall Issues – We were told that the glass walls could be opened, but when we tried to have them opened for the reception, we couldn’t find the coordinators to help. This meant we missed out on what could have been a beautiful feature for our celebration.
Cake Handling – My cake box was thrown away, and the cake wasn’t refrigerated as promised. As a result, the cake melted a bit, making it difficult to transport home and leaving us disappointed in how it was handled.
Overall, while the venue itself is beautiful, the lack of attention to detail, poor communication, and disorganization by the staff significantly impacted our wedding day. I’d recommend prospective couples carefully monitor every detail and have backup plans in place for issues that may arise, as the management seemed unprepared to handle some...
Read moreWhat a fantastic place from the inital phone call to make the tee time to playing golf. I called early in the week to see if there was available for 8 people as the course was about a one hour drive from our home. The gentleman who answered the phone in the pro shop was wonderful. Very nice & accommodating. Since we had never been to Mountain Valley, he recommended playing the mountain course. Upon arrival, the pro shop attendant assisted us in getting checked in and directing us to the correct area of play, as there are 2 courses. The starter (and I really wish I got his name) was so fantastic. He was very helpful & personable & even provided us with free drinks because we had an extended wait time. We didn't care because all the staff there made it an enjoyable experience. Even the beer cart girl was great!!! We couldn't have asked for a better experience. We will definitely be back,maybe even do the Stay & Play for a weekend of fun. Thank you Mountain Valley GC for your...
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