Boyd's Appliance — Local services in Sabinal

I bought a 9cuft chest freezer and they were competitive priced, went and picked up, got home with it and it was damaged in shipping! I thought OMG this is going to be bad working with a small appliance shop? They will probably not want to work with me about the issue! I was wrong! They were very responsive and offered to meet me to exchange, I felt I could live with the damage so they made a very respectful offer for a refund of part of the purchase price. I chose that option. Great company!...

Boyd’s is incredible to work with! My husband and I needed a freezer and after having difficult appliance experiences with big box stores in years past, decided to give Boyd’s a call. Not only was pricing competitive, but were also so helpful in guiding our decision and were very educated about every model they sold and were able to deliver and install so quickly! I will definitely use them for future...

Had a concern with my new washer I purchased there 8 days before my call. I was told to bring it in and we will look at it. Not good customer service at all especially when I paid $1000.00 for a washer. I would have expected the man on the phone to at least ask me what was wrong with my new washer and at the very least...