Poor customer service. Taking excessive amounts of time after a contract expired to get them to remove my boat. I also inquired about why my boat listed for months was still a "preliminary listing" with only basic information about my boat which showed a lack of effort to me. Nobody answered my question of why it was still a "preliminary listing." Still ongoing despite having it confirmed they were going to do it. Update April 2nd, 2024 - I was asked to remove the negative review to get a gift card. Responding to the owner: If the listing was removed "right away" there would be zero issue. It was weeks with texts, emails, and phone calls. March 3rd, 2024 - I requested it be removed. March 16th, 2024 - I said "Im not getting any responses here can someone let me know. March 20th, 2024 - Response basically said no request in writing was received. This was on the same email chain with the same people after I called, sent text messages (in writing), and emails (in writing). After I forwarded it I received a confirmation email March 20th, 2024 saying it would be removed from the same people same email chain etc. April 1st, 2024 - Received an update on my weekly views. Tried to call hung up on. Called again got a voice message and a text message (canned replies asking me what boat I was interested in). So I sent a very direct email to immediately un-list my boat. Only when I left a negative review did I get responses from humans and not a canned message.
So was my listing removed right away? No. If it was I would not be taking the time to elaborate on the situation so that the owner can understand why I left a negative review about poor...
Read moreCould not be more disappointed than ever before. This team failed to apply boat covers and stated that they had, the boat was a disaster upon pickup. The seats were sun baked damaged and motor did not even start when I came to pick it up. I trusted them to take care of my property and they failed to do so. The covers have been added now by me and I cannot stress my frustrations enough. There was a switch broken out when I received it back as well and the captain chair that has been sun baked on it as well. I would never use this service again in my life. They just stated after I addressed concerns that here is a letter stating that your property is as it was when it was given to them. I did not agree!!!!!!
I am adding original pic of boat before it was set to rot with such a careless company. Photo included before...
Read moreI recently had the pleasure of talking with Jason Seal while looking into boats, and I couldn’t be happier with the experience. Jason’s excellent communication skills and extensive knowledge of boats made the entire process smooth and enjoyable. He truly listened to my needs and helped me gather information. Jason’s empathy and dedication to customer satisfaction are evident in every interaction. His adaptability and persistence ensured that all my questions were answered and that I felt confident with what I took away. I highly recommend Jason to anyone looking for a knowledgeable and reliable sales representative. Talk to...
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