Good place to do business. They're reasonably fair on pricing, very honest, and pretty transparent on item conditions/pricing/quantities. Sometimes there's a disagreement on pricing, but they're willing to explain why that's the case. Other suppliers have a 'don't ask questions, this is the price' feel to them - not NPS.
Large selection and friendly people. I've been buying from them for probably 8 years now and they've always been professional.
I would recommend to them some sort of outdoor waiting furniture/benches. It's a tiny room now for pickup (it's like 10 x 10), so it's awkward with more than 1 person in there. Sometimes it can take a few minutes each customer, so you'll be waiting for a few minutes occasionally.
Otherwise - I like this new location a bit more. Better parking. Don't feel like I'm going to puncture a tire in the parking lot and more space for...
Read moreThe Monday auction is a total scam. After I bid on an item, they moved things around taking items out of the lot I had bid on. When I tried to fix it I was accused of shoplifting! A quick review of the surveillance video would have shown that I was fixing an error they had created so they refused to show me the footage. Instead they said "we can't establish intent from a video". Does it sound like they have been coached in legal double talk to you? Sad thing was, I had just spent $500 with them and they were making a case over a 30¢ item. Instead of admitting they were wrong, they dug their heels in and lost a $500 a week client for life plus all the...
Read moreI think it might be done with their online auctions for integrity reasons. If you're bidding on their auctions. Look at your bid history. For example, when the highest bid is $4.01, and your bid is $10. The winning bid shouldn't be $10.10 consistently with no up biding in between. No one can see the next highest bid except for them. They're up bidding their own items. I could believe sometimes this could happen certainly once in awhile, but not every time. If you don't want to auction it for that cheap, put a higher...
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