Reed's Metals of Tupelo — Local services in Saltillo

I have been trying for two weeks to get a call back from the people who do the quotes. I have emailed, used the tool on their website, called directly and sent messages on Facebook. The only time I talked to someone was yesterday when I was told they would have someone "call me first thing in the morning as soon as they get in" and it is now 12:00 and no one has called. I love to support our local businesses but at this point they are making it impossible. I have spoke with several people who used them and lack of communication, delays in response, and delays in product tends to be the most common complaint which goes along with several other reviews. I will be taking my business elsewhere since it is impossible to even get a quote. Do not waste your time. Start somewhere where you get a response. I have reached out to 6 other companies/contractors and all of them responded within a few hours to a few days. Poor work ethic causes loss...

Poor customer service. I submitted the online quote request and after 24 hours with no reply I called at 4pm. I was told everyone was in a meeting and someone would call me back. After another 24 hours with no response I called again. The person I talked to acted like I was a nuisance in his tone and was unable to give me price differences of items such as 3” insulation vs 6” insulation. He told me he’d have to do multiple estimates for each thing I asked about and made it seem odd that I’d ask such questions. After he got all my info he said he’d send an estimate later in the day. That was 5 days ago. I’ve heard nothing back from anyone at Reeds Metals. I’ll be purchasing my building elsewhere. These people don’t care about...

DO NOT ORDER METAL FROM HERE!!! I made an order last week and every piece of metal I ordered was an inch short,then when I contacted the salesman Brandon,he told me it was my fault. I ordered 7.5 ft metal and he had it cut 89 inches instead of 90 inches and told me that it was my fault.i was told I would receive enough screws to install all the metal I ordered and he gave me one bag of screws. These people at this place are terrible at business and customer service. Brandon lies to people and sales them stuff and then he doesn't give you what you order and pay for. If you have any drealing wilth Brandon, make sure you get what you ordered before you pay for it or you will not get it. Terrible...