U.S. Customs and Border Protection - San Luis Port of Entry — Local services in San Luis

Between 2013 and 2014, I was a 16-year-old U.S. citizen living in San Luis, Mexico and crossing the border daily to attend San Luis High School. Like hundreds of other students, I’d wait in line, go through the bag scanner, show my documents to the proper federal officers, and be cleared to enter the U.S.

One year, someone decided it was okay to let a school security guard (a civilian with no federal authority or training) stand inside the CBP federal building and demand immigration documents from kids after we had already been cleared by officers. His name was James, and he acted like he had real power. I asked, “Are you a federal agent?”—and a CBP officer jumped in and said, “No, but I am,” just to flex and intimidate.

Because I calmly stood my ground and knew my rights, I was pulled aside by 3–4 officers and bullied. They told me I had no rights in that building. I was 16, with no phone and no parent, and they said they could throw me in a holding cell just for being a minor.

Here’s the thing: they banked on the fact that many of the kids crossing the border for school had parents who were undocumented and couldn’t come in to defend them. These kids had no voice. No protection. No one to raise hell. They knew that fear would keep families silent.

I was lucky—I had a mom who’s a U.S. citizen, and she’s fearless. She stormed in and confronted a supervisor (who, of course, denied everything). But magically, that security guard was never seen in the building again. So yeah—they knew what they were doing was wrong.

To Customs and Border Protection: your job is to protect, not to intimidate minors and collude with school staff to violate federal boundaries. You let a fake cop into a federal building and allowed him to harass kids. You failed those children. And I’ve never...

We arrived at the post. He asked where we were headed asked for our papers and passports. He questioned us about a birdcage that didn't contain a bird or any other animal it was just left in the vehical unused. They sent us to inspection they treated us disrespectful. They told us that we needed to disinfect the birdcage and my mom said she would do it not even with in a minute of walking out the building they bough her back in because they didn't want to explain the containment of the spray bottle after my mom asked. She is allergic of certain cemicals and it can cause her breathing problems. CBPAS Sarrisan started telling us to shut up all we were asking was what the bottle contained. They had us wait 2 hours as soon as they let us out they had searched threw everything in the car. They left clothes all over the place my mom was missing 200$ my gold necklace with earnings was missing and they said they never saw it. Don't recommend it to no one to cross from their we have been crossing for the pass 8 years and never had this happened till they got alot of new people. It's better to cross from algodones better. It's faster and they actually do treat you...

We accidentally went in sentri lane because my husband said signage was null. The agent put the red cone on the vehicle and we were directed by him to the side . They briefly asked if we had anything like fruits veggies 🥕 anyways long story short they made us un load all of the bags 💼 from the top. We told them we had some veggies 🥗 but they still said they had to inspect everything even the hood and the engine - I had all my children with me and they sent us without water or good to a room where officered ar standing around looking like we’re criminals - I have the border officer rhe look as I was upset and knew this was wrong - the checked “everything but failed to take the tomatoes 🍅 and other veggies 🥗- the system is so bad. They are god complexed individuals with a grandiose sence of entitlement - they didn’t have a search warrant and the first treatment we received was horrible for being Human period . I feel for those students being held at the order and many having their visas revoked on top of Canadians being discriminated and held for 12 days for no sence. I’m really upset at this branch of government and...