3/20/2020 Zero Stars! I own a Mobile Fleet Service and my employee’s have had problems dealing with the parts department at Sarasota location. He asked one of my techs “Why didn’t you call? You must be stupid!” Then told him never call or return to the Sarasota location. As well as met him in the parking lot taughting my tech. We have reported this to our representative at the Small Business Administration and we will not do business with Ring Power Cat again. We are dealing with Kelly Tractor Cat from this point further. #mobilemaintenance #ringpower #smallbusiness...
Read moreSpent over 12k and month in their shop, have brought it back 4 times and now check engine light is on. Gave the codes to Jay and you would think after 2 or 3 weeks I could get a return phone call, an email or even a text message. Unless your truck is in their shop you don't matter, regardless of what you have spent. Don't recommend and will never return. Gonna go as far as emailing a corporate office and maybe get someone who cares about...
Read moreIt’s sad because I want so bad for this place to be great. But it’s not...The mechanics here throw darts. They have no idea how to diagnose a problem and their go to plan is to start swapping parts out in hopes of fixing a problem. It’s a shame that a CAT dealer can’t get its act together on the service side of...
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