I recently had an excellent experience with Extra Space Storage and wanted to share my positive review. The facility is incredibly accessible, clean, and straightforward to get in and out of, making it a hassle-free experience every time I visit. The prices are very competitive, offering great value for the quality of service provided. A special shoutout to Nelly, who works in the office. She is exceptionally attentive and friendly, always ready to assist with a smile. Her professionalism and helpfulness made the entire process smooth and enjoyable. I highly recommend Extra Space Storage for anyone in need of a reliable and customer-focused storage solution. Thank you, Nelly for your outstanding service and going beyond your duties to help me and my aunt install and navigate the app as well as giving us a detailed tour. Appreciate...
   Read moreI called on a Saturday morning (last minute) since I couldnât move into my new house due to an unexpected setback. I spoke to a nice, professional and thorough representative. He made my anxious worried self feel better. The process was smooth. The facility was clean.
That Saturday night, I thought I lost my storage keys. I called the emergency number but didnât reach anyone. Nothing could be done until Monday morning. On Monday morning, I received a call asking if everything was ok because they saw missed calls after hours. Luckily, I found my keys.
I found their service to be wonderful so far. Great customer service in a period of time where many places I go, staff are rude...
   Read moreI went to Extra Space Storage and spoke with a,wonderful individual name Nelly. She was so helpful. Her professional behavior was one that anyone would appreciate. She was not able to find me a storage unit at her locatin but she reached out to other locations near .e and found me a storage unit. She handles all the paper work from her location and within minutes I have a storage unit. She just rented the last unit at her location and was able to showed me what I would be renting only because the Renter for the unit had not move in as of yet which allowed her to show it. Had it been occupied I would not be able to see it.
It was a good day at Extra Space...
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