Hill Country Lanes — Local services in Schertz

I really wanted to have a group party here, but the owner absolutely refused to offer any form of discount, except for 10% of food. They offer no packages or discount of any kind on the bowling. The prices are higher than most alleys and being "cleaner" than other alleys does not justify these inflated prices, especially when this location is out of the way of most. As an event planner, I tried very hard to make this venue work. I asked if there was anyway they could try to even accommodate any of the other alley's discounts or value-added. The best I was given was that they would make popcorn and have it in the bar only for those guests who were drinking, but the owner wanted to be sure that no one else got the free popcorn. Popcorn and soda, really, it is cents on the dollar. This place is not going to make it, if it continues to do business like this. Carolyn and the other employees are friendly and helpful, but when the owner is tying their hands behind their back, there isn't anything they can do to satisfy the customer. Very...

Just took my son here because the main bowling alley was book solid all day. Every other roll something is stuck requiring a kid to go down there and fix it or reset is from the computer. With it happening this often you'd think he would be ready, nope. Every single time something jammed up he was facing away playing on his phone or across the entire place watching TV in the bar. Not serving other customers as there were none. We'd go get him, he'd come fix it, we'd roll 2 more then its hammed again and he's back at the bar watching TV, every 2 rolls this repeats. I know he's a kid and literally couldn't care less but I am paying money for this so try to pay attention once and a while. Also kids will hate this place because the lanes are so warped they can't roll it fast enough to get it down straight. Kid rolls left gutter to the right, kid rolls straight gutter to the right. This place is not getting a second...

Lanes in good condition, and shoes were like new and clean but pricey for an outdated bowling alley that could desperately use a renovation. Bathrooms are dirty and have a smell that is embedded into the floors (old urine). Walls and the entire main area were dark and just not a very lively place for families and definitely not parties. We did have the place to ourselves, enjoyed the music selection and made it fun but you will see that so many improvements are needed. The black lights and strobes seemed cheap and not of professional grade one would expect in a dedicated bowling alley. Older/senior employee at the counter was not very outgoing. He seemed nice but didn’t interact much or say more than a few words. This place has potential and was probably in great/good condition about 10-15 years ago. We won’t be going back. A lot of other nicer places in town for the same...