My husband and I went with Katrina for floral and day of coordination. If we had to rate each individually, we would rate her 3 for floral and 1 for day of coordination; overall 2.
The rationale behind the 3 for floral/rental is that she is a decent budget florist; our flowers looked good from a distance. The a la cart pricing made it easy to select the right floral package. She made changes to the contract 1 month out. However on the day of, we had many flowers in the bouquets that were browning, and the boutonnieres did not look fresh. I had asked for bridesmaids bouquets to be more white and smaller while the brideâs bouquet was to be larger and more lavender, but I couldnât tell the difference between mine and the bridesmaidâs. The rental items were fine (we rented vases and ivory drapery which were good, but 1 chalkboard sign was a bit worn and not the one pictured). However, the for-purchase âYour Seat Awaitsâ fell short. The writing at the top was sloppy and read âYour Seat Awaitsâ though Iâd requested âFind Your Seatâ.
The rationale behind the 1 star coordination rating was her lack of professionalism. Our initial consultation was the one time that she was on time for a meeting. For our 2 follow-on calls, she didn't answer her phone at our agreed upon time and returned my calls late, once while driving and both times without any details in front of her. She opened both conversations with âRemind me, what is it we wanted to talk about today?â despite the fact that both calls were set up at her request. Katrina showed up around 30 minutes late for our rehearsal, though she called ahead to let us know that we should start without her. Fortunately, our officiant was phenomenal and ran us through the ceremony so we did not notice Katrinaâs untimely arrival.
At the wedding, Katrina was challenging to locate, unprofessional and frantic. Her attire for the wedding was more casual than our other vendors, as she was in black yoga pant-like slacks. While in our initial consultation she spoke of sheltering the bride from any challenges, it was from Katrina that I learned that my momâs zipper had ripped on her dress while we were taking pictures right before the ceremony. My bridesmaids had agreed not to tell me, but I overheard Katrina making my mom out to be hysterical about a âwardrobe malfunctionâ. Also, we had planned to do a birthday celebration for my husbandâs father after the cake cutting, for which we had provided candles. Katrina had placed these on the dessert bar and then the catering staff cleared them from the bar so we had no candles. My husband and I decided to roll with it and just hand him a piece of cake. Instead of letting it play out, Katrina frantically rushed in with the wick stripped from a tea light candle on a mini-brownie and handed it to him in the middle of the song.
Katrinaâs shortcomings would have been more noticeable if not for other phenomenal vendors. The DJ created/ran our timeline so that things went smoothly and talked us through our grand entrance, toasts etc; our officiant prepared my bridal party well for what to do during the ceremony; and catering released guests for dinner. She was not there for our vendor deliveries (my husband ended up catching a rental discrepancy). Aside from dĂŠcor set-up/clean up, processional timing, and checking in on our departure, Iâm not sure how involved Katrina was in the coordination of our wedding. I would advise looking elsewhere for a more...
   Read moreHiring Love Blooms as my florist was the only decision I REGRET making on my wedding day. Her teamâs execution of service is terrible.
Pros: Responds to emails quickly. I liked her website and how you can easily see rentals and rent them affordably (Note: she does take some of the pictures from Pinterest, so what you see on her rentals page is not always the same quality of work) As my wedding planning progressed, I made added more rentals/flowers to my contract and she was flexible and added them all.
Cons- vendor execution: Her team arrived in unprofessional attire and LATE. They forgot pieces to my canopy and had to drive to their shop for pickup. Setup was supposed to be done by 330pm according to the timeline we sent all vendors, but they were not done until 350pm. All my guests had to wait in the entry room. Canopy was not secured. It was tilted to the side and during the ceremony the pole on the upper left (when looking at it) pulled out of the structure - which could have fallen on us during the ceremony. They do not pay attention to detail. Due to the missing pieces they forgot, they had to rush through setup. They left their floral tools in clear sight on the left side of the piano right behind us.
Cons-quality of products: Ceremony candles - The large candles lining the aisles came in vases dirty and splattered with candle wax from another event. When my wedding coordinator spoke to her set up team about this and they told her "the wax will drip down the glass once [her] or the catering team lights the candles.â Lighting the candles should not have been my caterer or coordinators task. Also, when the candles were setup 10 minutes before the ceremony is to start that does not give it enough time to heat up and âmeltâ the splattered candle wax from a previous event. Boutonniere and Corsages My husbandâs boutonnière and momâs corsage broke. I personally took out the corsage from the plastic container and placed on my momâs wrist. She literally placed her hand down and it broke. Cake Plate - The Cake plate was literally a geometric votive holder glued to a plate. In no way could it have held a cake, I wouldn't have even set a cupcake on it.
We requested a refund for the following (which we thought to be fair, but could not get consensus with Katrina on the Canopy/Chuppah.)
$10 grooms bout - $10 Refund $25 mothers corsage -$25 Refund $350 arbor - $350 Refund $100 candles - $50 Refund $10 cake stand - $10 Refund
A Refund of $475.
Katrina from Love blooms said that because she had given us a pre-event discount she would only give us 10% back ($215 refund instead). It is not ethical or fair business practice to use a discount she gave us pre-event to make up for your poor service post event.
I do not recommended hiring Love Blooms. Even when giving her the notice and opportunity to make amends, she was really stubborn in acknowledging that all these issues happened. I can be empathetic that things donât always go as planned, but the issues and mistakes this vendor created in the course of 2 hours and unwilling to make post-event reimbursement is not worth experiencing any of this on your...
   Read moreEverything with love blooms was great up until the day of our wedding. To say we are majorly disappointed with the execution and how they handled the issues afterwards is an understatement. We ordered a champagne wall, gift sign /card box, seating chart and welcome sign. Everything was wrong minus the champagne wall, gift sign and card box. ⢠Nothing is more emblematic of Love Blooms quality work or the penny pinching pettiness of their business owner (Katrina) than what happened with our welcome sign. The cost of the sign was $150 which was split out as $100 for the sign itself and $50 for the customization, the customization being to say our names. The sign listed the wrong name for the groom. When we asked for a refund for this, Katrina said that she would only give us a $50 refund for getting the name wrong but would not refund the sign itself because we âstill received the signâ ⢠Our Seating Chart was NOT what we ordered ( see below for what we ordered vs what we got). There was no customization of names in acrylic and we were NOT told beforehand in order to come up with a backup solution. Again, she made us pay for the sign and only refunded the customization. They printed out the names on pieces of paper ( not symmetrical) and taped it to the sign.The sign was embarrassing and again, I did not find out until they were setting up when I called this out that it was wrong. We only used it because there was no other way for people to know where their table was.
o Despite filling out all forms correctly beforehand for a smooth delivery, the delivery man called me (the bride) multiple times while I was getting ready for my wedding ceremony and was having all sorts of issues trying to find the location (said he didnât have the address or parking info), which as mentioned had already been provided beforehand. Along with the appropriate number to call to my day of coordinator, adding undo stress to me. o During the call with the owner ( Katrina) after our wedding to apologize, she made out like she was the victim because of how much her employee screwed up and disclosed personal information attributing the cause of her mistakes as well as how the employee had been making other mistakes outside of the work on our wedding. o After much back and forth, she refused to give us the amount we requested as a refund ($200 more than what she was offering as we did not feel that we needed to pay for the signs that were completely wrong). She only agreed to give us the refund we wanted if we promised not tell anyone about this experience or write a review. Due to the extreme unprofessionalism and our disappointment with how the day went we forfeited the extra ârefundâ so others can know what they are getting into when hiring...
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