Buyers Paradise Inc — Local services in Somerset

This business is incompetent.

I made a purchase online, received a confirmation email with reference number and directions to call if I had not heard from them to discuss delivery fee. I waited a week then called the number provided and left a message...no one called me back. I called again a week later, left another message...no one called me back. I called several more times and never got an answer. A month later I called and finally, someone answered! After stating I had ordered furniture, provided my order number and had not heard from them even after multiple attempts to reach someone, the salesman put me on hold to speak with the manager because he had no record of my purchase. After a few minutes he returned to tell me the manager would search the system with the order number I provided and call me back. Seven hours pass and still no call so I called them, again, left a message and I have yet to hear from anyone at this business.

I understand glitches with technology can occurs but a business should never ignore a customer especially when it is the customer who is making a concerted effort to purchase an item!

When a business manager cannot follow through with his/her own commitment to contact a customer and neglects to contact or delicate another employee to contact a customer after leaving several message, they are not worth...

After looking through all the ratings and feedback. I wish I had came to Summer Set instead of your store in Glasgow Ky. I’ll give you a 5 star on this store by your happy customers there but please do something with Ashley in Glasgow! I have had 2 dealings with that store and I’ll never go back! Thanks for sending my refund as quickly as you did! If you don’t do something to fix your place in Glasgow it’s about to lose everyone’s business. My post on Facebook really surprised me after seeing how many has had bad experiences with them as I did. Keep up the good work...

I bought a sectional and a full size mattress at the one in somerset on the 26th of July the worked that assisted me there said/promised I would get everything the 2nd of August it is now the 6th and I still have not got my mattress or sectional I payed 95 for it to be delivered the 2nd and finally my sectional is supposed to be here on the 7th but I don't know when I will get my mattress and I payed all in cash. Also I looked in to getting a refund but the guy I talked to said I would lose 25% of...