The owner, despite being at our house twice, took no notes for our job. I had to write the length of the cuts we wanted on an envelope I had laying nearby. So when our job was ready for the stone to be installed, we called in and no one could find our file with job notes or specifications for our stone. The appointment setter (Candy is awesome!!), said there was nothing to be found. So I told her again our dimensions. They went by measurements only (of which we were told to call in with once the contractor had the seat built). The problem with using measurements only is that they don’t account for imperfections in walls (not perfectly square). When the seat didn’t fit exactly, instead of creating a template to match our seat (as I am told should have happened), they cut the end straight up and down right in our driveway. The stone doesn’t fit the seat right, and is not polished on the end. Unfortunately, there wasn’t enough left to fix it. I HATE IT!! I have to hang my towel in a way that covers it, so that I do not have to look at it. They also did not cut our vanity backsplash as specified. We paid for 2 cuts so that the seams would be hidden behind our sinks. We got 1 cut with a seam showing right down the middle. Being generous with an extra star because in the end, they came back and fixed a very small imperfection with some filler that wasn’t caused by them. But we totally over paid for a job they didn’t do AT ALL as we asked or (as we learned too late) up to industry...
   Read moreBob Dilworth and the onsite construction team, led by Victor at Amazon Stone, were exceptional in successfully assisting us with the completion of our dream master bathroom renovation. From the initial stages of selecting tiles for the shower flooring and walls, as well as fixtures, their customer service was exemplary. Bob's guidance regarding various materials for the shower bench and the privacy glass for the window, that already existed in the shower, were both helpful and necessary, as I had no idea how much of a variety of available options there were. The construction team consistently adhered to schedules and exercised great caution to avoid damage to our floors and rugs during the demolition of the existing bathroom. The seamless communication with Bob, Victor, and Amazon Stone facilitated a smooth process, yielding results that exceeded our expectations. For those seeking a solid recommendation for home renovations, particularly bathroom projects, I confidently endorse Bob and Amazon Stone as the ideal choice. We would not hesitate to return to Amazon Stone for our next home renovation project. Thank you, Amazon Stone, for your...
   Read moreClaire and Nico did a job for my parents many years ago. My parents were perfectionists and happy with the work, so I figured they must be good. I used them on a renovation years later and they a fabulous job. Now, I buy and renovate houses. Nico and Clair's team did the stone work in my last house project and did a fantastic job. The nice thing about working with Amazon Stone is not only is the work top notch, they are reliable. They are also our neighbors. They have earned my trust and respect. They complete the work without me having to follow up or micromanage them. My time is valuable and when they do a job for me, I don't have to worry about it. They take care of all of the details and make it all work out beautifully. They are now my 1st choice for countertops and stone work. The price is competitive. The work is very high quality. They are quick to complete the work and they make sure it is done right. In my book, they cover all the bases. I'm thankful to have someone on my team to cover this portion of...
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