Chap de Laines Interiors, Inc. — Local services in South Hadley

I can't say enough about how wonderful everyone is at Chap de Laine's and what a great experience it was purchasing our furniture from them.

We had gone to a furniture store in the town we live in and found the customer service to be awful. We then found Chap de laine's and even though it was a 25 minute drive from our house we chose to purchase our furniture from them as we found all the staff to be knowledgeable, friendly, helpful, and patient and the furniture to be of superior quality.

We worked with Cathy who was amazing. She was very knowledgeable and patient. She spent tons of time with us going over different options and fabrics. She was response by email and would always have the samples I wanted to see already waiting for me to pick up.

We needed two couches for our home and since they were so wonderful to work with and the furniture is such great quality we decided to purchase our second couch from them as well.

Also they are very child friendly which makes the experience much easier if you have a child with you as we did.

Lisanne was very pleasant and accommodating of our schedule when planning delivery.

We will definitely be going back to Chap De Laine for future...

An exceptional experience working with Cathy Hines from start to finish. In three days of shuttle diplomacy, a new order was cobbled together and now we have through our combined efforts a Beautiful new sofa and ottoman on order with Chap de Laines interiors of South Hadley.

The only thing keeping us from this wonderful new addition is the wait time of 14 to 16 weeks delivery but during this unprecedented time of Covid 19, everything is undergoing massive backlogs and patience is required.

But I am grateful for the knowledgeable people who lucky for us were ready willing and friendly . I will return with additional insights to our new furniture at around the end of March.

Until then go to Chap De Laines look over the goodies that abound within set awhile with some helpful people and maybe you just might find that furniture you have dreamed about, but even if you don't you will make Friends...

This is a wonderful store. They have a wide variety of styles & price ranges. Don't hesitate to walk around (3 floors) & window shop. There's zero sales pressure, but friendly staff was available when we had questions. There was an item in the warehouse similar to what we looked at on the floor -- bought the less expensive warehouse item & delivery went well. We don't have a large budget, looked at 3 other area stores & online, & I recommend Chap de...