Yes, of course, we now live in a world of unrealistically cheap items delivered near-instantaneously to our doorstep. And, while price and delivery times are important components of the shopping process, they are not the totality of value.
Gollihur Music staffs knowledgeable, helpful, and kind people who go above and beyond the simple act of selling merchandise. Their articles are like miniature master classes. Their individualized email responses are like conversations with a mentor. Their product descriptions are like a thorough review from a trusted friend.
After I bought a bow, I told my teacher. He said, “You should have talked to me first. What did you get?” I told him I bought it from Gollihur, and he said “Oh! Whatever you got will be fine then. They only sell good stuff.” My teacher is a classical performer in the local symphony who is also a highly regarded member of the local jazz scene. His trust in Gollihur Music is HIGH praise.
Could I save a dollar or two and get the items a day or two sooner by going somewhere else? Maybe. Do I care? Hell no! I’d cut off my right pinky if they needed it — they’re...
Read moreIt started with a question about the practicality of converting a right handed electric upright bass (EUB) to a lefty, since the lefty I wanted wasn't available anywhere. A few emails later and Mark not only had the one I wanted, but would get it set up as quickly as he could for purchase. The whole process from start to finish was professional, attentive and hands-on. Even when there was a glitch with delivery, Mark and his team kept in contact regarding progress and next steps. When my bass finally arrived, everything on the invoice was there and in perfect order. There were clear instructions on how to set it up, which was a big help considering I wasn't sure about bridge position and was clueless as to where to place the pickup! The gig bag is probably the best quality I've seen for a soft case. It's so well-padded I won't have any worries about transporting my EUB anywhere without the need break it down first. I'm so glad I asked that question! I love the experience I had with Gollihur Music and will definitely be returning. If you're not sure where to shop, these folks top my list! Thanks...
Read moreI've been dealing with the folks at Gollihur Music for nearly 2 decades. Whether it be amplification or strings or pickups, they have always been been very willing to help and quick to respond to my questions. Several months back I emailed Mark about some sound issues with an old EUB. Even though I didn't buy it from Gollihur, Mark was quick to provide me some insights about adjusting the pickups under the bridge. Sure enough - that is what it needed! More recently, I decided to purchase a new EUB - but I was going to look at a used one first. Again, Mark provided me sound advice about what to look for. In the end, I purchased a new one from Gollihur Music. Their price beat the used model, and Mark was able to swap out a different for me. And it arrived in ONE day! Great folks! - - - Oh yea, the NXTa is a superb item! The fretboard is smooth as silk, and the fabulous pickups amplify every note clearly and at the same volume (relative to my 'picking' the notes). A profound thanks to Mark and all the professionals at Gollihur for their many years of service to all of us...
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