Herrmann’s Water — Local services in South Pymatuning Township

I have been getting water from Hermanns Water for about a year most of the time I have to pick it up. I called in March after the 18th and was told that they would be delivering in my area around the 7th today is April 11 ,watched the truck go by my house twice called there and was told that they would not be delivering water to my area until the 19th.I asked if he could please come back to bring the water was told absolutely not I would have to wait until the 19th I told her he just went past my house she asked if I would like a schedule at this point I am not very happy I get 14 jugs of water a month at the least and rent the machine if they could not deliver it today she could have said could I wait until Friday but was told I would just have to wait I live not even 2 miles and they have only delivered to the house at least 3 times. I asked her is this the way you run a business she replied that yes. Well guess I am going to go to Penn Ohio Bottled Water Company in New Castle. Well they...

The water is great, but service is less than abysmal. They used to be on time, but for the last 6 months they can't make any of their delivery dates. And it's not just a day late either; it's 3-4 days at a time. Any sensible business would figure out a way to make this stuff work, but they don't seem to need to as they pretty much have a monopoly for spring water that doesn't suck in the area. Don't expect the drivers to work weekends of overtime so they can catch back up and deliver on time I guess is the lesson here. I say that because if you happen to have a delivery that they miss on a Friday, you're not getting that water till Monday at the earliest, but most likely it'll be Wednesday or Thursday...

Water is great, but there is no set delivery times. One month I miss the pick up because the delivery person comes before 7am the next month they come at 1pm. And the girl whe answers the phone just laughs and tells me they come when they...