I cancelled my membership months ago. I called in and spoke directly to the staff. It was soon after I paid for the membership fees of that month. So they had about a month notice. I blocked them on my bank account after that. They keep trying to charge me month after month. I’ve sent multiple emails and have tried to communicate with them multiple times. This is not an honest way to do business. Not much further down the road are several gyms with much nicer facilities and an abundance of equipment. The only reason I came here in the first place was because they were extremely relaxed on the masking and Covid policy. Now I know they just make up all their own rules.
Your reply is false. The form was sent back. I don’t know why you did not receive it. The answer is not to continue to try to charge an account. I have not used your service in months. Yet despite everything you claim that the form...
Read moreI have been a part of this gym for three years and counting. To begin, the owners put every single second of every day into improving the gym for all of the members. Rebecca and Chico hardly have time for themselves outside of the business and they love it, they absolutely love being involved with the community and building a relationship with anybody who walks through the doors. The facility is the cleanest out of any I have seen & the equipment is well cared for. The trainers at the gym love what they do and love helping everyone improve. There is a reason I have been here for so long, this gym is home and everyone...
Read morePhenomenal local gym, if I lived in the area then I'd be a member in a heartbeat. The staff is caring and are always there to motivate you at achieve your goals.
To the bad reviews on this - cancelation policies such as "30 day notice" are very common procedures in the fitness industry. If you do not like standard procedures, don't sign and agree to it. In turn, don't leave a negative review that can hurt a local business because you signed and agreed to a policy that you don't agree with.
I wish more people would go out of their way to leave good reviews rather than only leaving a review when a situation does not...
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