Palmetto State Armory is a great company, and this is coming from a Daniel Defense guy. In reference to the guy with the one-star review, PSA is completely transparent about the timeline it takes to ship a serialized firearm. Every time I've purchased a complete rifle or serialized lower receiver, it took about 10 days to arrive, and any other non-serialized parts (like upper receivers, optics, etc) arrive in 3 days. In regards to the customer service, I had an issue with an upper receiver and they accepted my return no problem, yes it took probably 2 or 3 weeks for me to get my refund back but there's other variables involved such as which banking institution you use, and I wasn't hard up and anxious for my $500.
Pictured below is my PSA 11.5, PSA Dagger SW1 & PSA JAKL. I love showing off my PSA rifles. They're high quality, accurate, and everybody ABSOLUTELY LOVES my JAKL. PSA did an amazing job on that design!...
Read moreOrdered a Sig Sauer Romeo1 Pro red dot sight, received a Surefire flashlight instead. The rep on the phone said that it would take 15 business days to remedy. She also claimed the mix-up was on Sig's end, but they don't even sell Surefire lights (they have their own). First and last time ordering from Palmetto...
Read moreI wish there was a way to give zero stars. The worst customer service I have ever seen. Took 10 days to an ship item, but they sent the wrong item. I requested an RMA now they are taking a month to get a refund after they received the RMA. Do not order from Palmetto State...
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