Not at all impressed with the buying experience here - supposedly Ringo Hill has a reputation for quality, made-on-the-spot trailers, and that justifies the higher prices, but my trailer was problem-laden junk. After waiting for weeks and paying what I realized to be too much to get my hitch installed, I got my trailer hoping for a better experience. Well, after several months of regular usage, the locking mechanism did not secure properly, rust and notable scratches were appearing all over the trailer, the wires malfunctioned causing taillight problems, and the wheel bearings became very worn. I am a detailed person who treats equipment carefully, and I could not figure out what I was doing wrong. After some time I refused to deal with it anymore, and I tried to get the company to buy it back from me, and the guy acted all surprised that I was selling it. I made a mistake over the phone when answering one of his questions, and when I brought the trailer over to have it appraised the guy was not at all professional in acknowledging my mistake. This was the final straw. I was sold a garbage trailer for unreasonably more money than area competitors, hoping that I would be buying a quality product and at least dealing with half-decent customer service, but I was very wrong. I completely regret writing them that check up...
Read moreBought a 22ft tilt trailer about a year ago and the quality of the trailer is terrible. I drove it down the road a few miles and the wheel started locking up when you hit the brakes which ended up flat spotting the tire and had to buy a new tire within a few weeks. There is cracks on each side where the fenders are welded on because of lack of bracing. Also the paint on it is very light and didn’t use much at all therefore it is very rusty already and I take very good care of everything I own and wash it so it shouldn’t have rusted as bad as it did already and there is numerous spots that were left bare metal and were not even painted. Very disappointed and I won’t be buying another one in the future that’s for sure. Forgot to add another thing.. the ramps are at the wrong angle to even load anything and I have to use boards to load...
Read moreExcellent first time trailer purchase experience. Impressive operation complete with their own fabrication shop and well stocked over the counter parts shop. I received my title in the mail yesterday for the carry-on trailer I purchased to move a tractor. Obviously, the paperwork was efficiently handled and Mike educated me on all the various operational know how. Charlie (the Dog) was the first to greet me and I swear if a dog could talk he said "Hi, Come on into the shop :-)" It's that kind of place :-) And check out those hours,...
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